Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
2.5
162 reviews
5 stars
42
4 stars
9
3 stars
13
2 stars
14
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rudeness, long wait times, and lack of attention from staff.
Food Quality
Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.
Management Issues
Many reviews pointed to a lack of effective management, with complaints about staff training, organization, and overall operational efficiency.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food areas.
Inconsistency
Frequent reports of being out of menu items and incorrect orders contributed to a perception of inconsistency in service and food availability.
- PTPaula TurnerDec 20, 20251.0I order 3 chicken wings and Mac and cheese. The wings were so tiny. I’ve never seen chicken wings so small! The Mac and cheese was bland and cold. Waste of money because the food wasn’t good at all!
- M2Moeski 2x'sNov 3, 20251.0They need to fire or retrain the entire morning crew. I think it starts at home first though.
- DCDr. ChungoNov 1, 20251.0Worst bo experience and food I've ever experienced. Drive thru cashier with the septum piercing has a bad attitude!! Short and rude, food was not hot, cajun fries had no seasoning and were stale. 4 piece supremes looked like 2 that were cut in half. Ridiculous, last time I come to this one just go 10 minutes up the road to the other location.
- TSTina S.Oct 18, 20251.0This place seriously needs management. Its Saturday morning, I understand it's busy. The drive thur line was wrapped around the building. Apparently they had 2 large orders. I went inside and no one was in line. I walked right up but they ignored me for 15 minutes. By the time they took my order, there were 8 people in line behind me. I wanted to warn them, but I didn't. After ordering, I still stood there waiting another 8 minutes for my sausage biscuit combo. When the girl brought my food over, she had my wrapped up biscuit and hash rounds in her hands and opened a bag and threw in upside down. Not to mention, NO GLOVES!! Her finger was literally touching one of the hash rounds, which I chose not to eat them at all. I figured it would not do any good to complain in the store because they were all wound up. It would have led to me getting cussed out. Its such a shame because this is a newer store and I love Bojangles. I just wish the company would be accountable and put someone in there that is trained to handle it. The young girl with no gloves, was obviously taught she didn't need to worry about wearing gloves. The manager was overwhelmed. Ill try them again in a few months and see how it is.
- MBMatthew BorkoskiOct 2, 20254.0Always good chicken. Biscuits a little under done. Missed the icedtea
Frequently Asked Questions About Bojangles
What type of cuisine does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.
What are the operating hours of the Bojangles at 5441 South Laburnum Avenue?
The Bojangles location at 5441 South Laburnum Avenue is open daily from 5:30 AM to 10:00 PM.
Does Bojangles offer drive-through service?
Yes, this Bojangles location offers drive-through service during its operating hours.
Can I order Bojangles food online or through an app?
Yes, you can order through the Bojangles app available on both iOS and Android, or via their online ordering website.
What payment methods are accepted at this Bojangles?
Accepted payment options include Cash, Mastercard, Travelers Check, and Visa.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services to accommodate group meals and events.
Is there seating available at this Bojangles location?
Yes, seating is available inside the restaurant. However, there is no outdoor seating.
What nearby restaurants can I visit before or after dining at Bojangles?
Nearby, you can find Calypso's Caribbean Kitchen for Caribbean and American cuisine, and CasterDepot, another fast food restaurant option.
Are there any nearby services to assist with vehicle needs near Bojangles?
Yes, nearby you can find Haley Buick GMC Airport Parts Store for automotive needs and Central Turbos for automotive parts and truck repair.
What nearby businesses or services might be of interest to customers visiting Bojangles?
Customers might also visit Sunbelt Rentals Flooring Solutions for rental services or the Virginia DMV East Henrico Customer Service Center for DMV-related needs, both close to Bojangles.