Brand Certified
Bojangles
2.4(165 reviews)
Certified by Bojangles • Mar 01, 2026
Business Details
5441 South Laburnum Avenue, Richmond, VA
23231, United States
Certified by Bojangles • Mar 01, 2026
(804) 269-3934
Certified by Bojangles • Mar 01, 2026
https://locations.bojangles.com/va/richmond/5441-south-laburnum-avenue.html
Certified by Bojangles • Mar 01, 2026
About
Certified by Bojangles • Mar 01, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Mar 01, 2026
Hours
Certified by Bojangles • Mar 01, 2026
Reviews
2.4
165 reviews
5 stars
42
4 stars
9
3 stars
14
2 stars
15
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including old, dry, or improperly cooked items.
Management Issues
Many reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food areas.
- DCDoug CappsJan 30, 20261.0$30 for 12 pieces and 6 biscuits. Waited 20 minutes. When I got home, it was 10 pieces and 5 biscuits and no breasts, just legs, wings and thighs. Complete ripoff. It
- STStephen ThomasJan 28, 20263.0Parking lot was a sheet of ics, do I opted for drive thru. Ordered 3 PC and only received 2 PC, but charged for 3 PC. Food was hot and good. Glad to see a real Bojangles. We are only getting the new Fauxjangles in Florida, without bone-in chicken
- PTPaula TurnerDec 20, 20251.0I order 3 chicken wings and Mac and cheese. The wings were so tiny. I’ve never seen chicken wings so small! The Mac and cheese was bland and cold. Waste of money because the food wasn’t good at all!
- M2Moeski 2x'sNov 3, 20251.0They need to fire or retrain the entire morning crew. I think it starts at home first though.
- DCDr. ChungoNov 1, 20251.0Worst bo experience and food I've ever experienced. Drive thru cashier with the septum piercing has a bad attitude!! Short and rude, food was not hot, cajun fries had no seasoning and were stale. 4 piece supremes looked like 2 that were cut in half. Ridiculous, last time I come to this one just go 10 minutes up the road to the other location.
Frequently Asked Questions About Bojangles
What type of cuisine does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.
What are the operating hours of the Bojangles at 5441 South Laburnum Avenue?
The Bojangles location at 5441 South Laburnum Avenue is open daily from 5:30 AM to 10:00 PM.
Does Bojangles offer drive-through service?
Yes, this Bojangles location offers drive-through service during its operating hours.
Can I order Bojangles food online or through an app?
Yes, you can order through the Bojangles app available on both iOS and Android, or via their online ordering website.
What payment methods are accepted at this Bojangles?
Accepted payment options include Cash, Mastercard, Travelers Check, and Visa.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services to accommodate group meals and events.
Is there seating available at this Bojangles location?
Yes, seating is available inside the restaurant. However, there is no outdoor seating.
What nearby restaurants can I visit before or after dining at Bojangles?
Nearby, you can find Calypso's Caribbean Kitchen for Caribbean and American cuisine, and CasterDepot, another fast food restaurant option.
Are there any nearby services to assist with vehicle needs near Bojangles?
Yes, nearby you can find Haley Buick GMC Airport Parts Store for automotive needs and Central Turbos for automotive parts and truck repair.
What nearby businesses or services might be of interest to customers visiting Bojangles?
Customers might also visit Sunbelt Rentals Flooring Solutions for rental services or the Virginia DMV East Henrico Customer Service Center for DMV-related needs, both close to Bojangles.
Brand Certified Facts from Bojangles
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Certified March 01, 2026Yext Knowledge Graph
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