Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.0
308 reviews
5 stars
92
4 stars
54
3 stars
34
2 stars
19
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.
Food Quality
There were numerous complaints about food quality, including stale items, incorrect orders, and food not being fresh.
Staff Attitude
While some reviews praised friendly staff, many others highlighted rude behavior and poor customer service from management and employees.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary food handling practices.
- JMJohn McMenimanDec 15, 20253.0Kinda slow, buuuut it was monday at 2pm so idk
- CLChris LDec 10, 20251.0I’ve been to real sit and dine restaurants that take less time than this trash place takes.
- JGJohn GolfNov 27, 20255.0Johnathan was great in the front. Helped my family from Canada. Was a real champion!
- CKChavon KingNov 14, 20253.0I come here quite often and it’s hit or miss lol this morning on my way to WORK I ordered a sausage biscuit combo . But this is what I received . Smh if the biscuits aren’t burnt , they’re fudging up your order. Get it together ppl 😇
- DRDaren RiversNov 10, 20251.0Going through the drive through I see 2 of the employees on the phone in the lounge area for customers I go to the drive through and as for the 6 pack no berry biscuits they told me 20 mins … an empty store full on people on their phones and I gotta wait 20 mins for berry biscuits better I didn’t eat probably got health violations everywhere on top of no integrity thanks Bo jangles great employee selection
Frequently Asked Questions About Bojangles
What are the operating hours for Bojangles at 5207 Brook Road, Richmond, VA?
Bojangles at 5207 Brook Road, Richmond, VA is open daily from 5:30 AM to 10:00 PM.
Does this Bojangles location offer drive-through service?
Yes, this Bojangles location features a drive-through open daily from 5:30 AM to 10:00 PM.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What payment methods are accepted at Bojangles on Brook Road?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles provide catering and takeout services?
Yes, Bojangles offers catering, takeout, delivery, and dine-in options for customers.
Can I order Bojangles food using a mobile app?
Yes, you can order Bojangles through their official app available on the Apple App Store and Google Play Store.
Are families welcome at this Bojangles location?
Yes, this Bojangles welcomes families and offers a children's menu.
Is there free Wi-Fi available at Bojangles on Brook Road?
Yes, this Bojangles location provides free Wi-Fi to customers.
What are some nearby restaurants to Bojangles where customers might dine after?
Nearby restaurants include Arby’s, Taco Bell, Wendy’s, Burger King, and Peruvian Charcoal Chicken & Grill, offering diverse dining options after visiting Bojangles.
What nearby amenities can customers use when visiting Bojangles?
Customers can conveniently visit nearby Walmart for shopping or fueling at Walmart Fuel Station. For accommodation, VA INN and Town Motel are also close by.
Are there any nearby services for key and locksmith needs near Bojangles?
Yes, nearby key and locksmith services include Minute Key, KeyMe Locksmiths, and minuteKEY, convenient for customers needing these services.