Brand Certified
Bojangles
3.5(1937 reviews)
Certified by Bojangles • Mar 01, 2026
Business Details
11 S. Laburnum Ave, Richmond, VA
23223, United States
Certified by Bojangles • Mar 01, 2026
(804) 222-0883
Certified by Bojangles • Mar 01, 2026
https://locations.bojangles.com/va/richmond/11-s.-laburnum-ave.html
Certified by Bojangles • Mar 01, 2026
About
Certified by Bojangles • Mar 01, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Mar 01, 2026
Hours
Certified by Bojangles • Mar 01, 2026
Reviews
3.5
1,937 reviews
5 stars
694
4 stars
411
3 stars
337
2 stars
193
1 star
302
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and rude staff, indicating a need for better training and management.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Customer Experience
While some customers praised the friendly staff and good food, others expressed frustration over incorrect orders and lack of professionalism.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
- DSDallas Shaw6 days ago5.0Very professional people friendly highly recommended.
- SHSpencer HastingsFeb 22, 20265.0I stopped by Bojangles the other afternoon and was pleasantly surprised. The restaurant was clean, the staff was polite, and my Cajun chicken biscuit was hot and perfectly seasoned. My order was correct (which I truly appreciate), and everything came out quickly. It’s nice to see a fast food place that still takes pride in service and quality. I’ll definitely be back.
- MTMichael Tang (tangman0930)Feb 16, 20263.0It was okay.
- V#CoolChefMica Food VibezFeb 10, 20261.0If a business doesn't close until 10:00, why at 8:30 is there not anthing available... I understand closing up the kitchen as it gets closer to that time but an hour and a half before and dinner nor breakfast items are available. What's the point of even being open?
- DCDonald Cowles,JrJan 23, 20262.0You have to have time and patience when going to this store, if you have to order something that is not normally ready but is on the menu..... CANCEL IT! they are friendly workers that move at a snails pace. Good eating when u finally get it. 🤷🏽♂️
Frequently Asked Questions About Bojangles
What are the operating hours for the Bojangles drive-through at 11 S. Laburnum Ave, Richmond?
The drive-through at Bojangles, 11 S. Laburnum Ave, Richmond, is open daily from 5:30 AM to 10:00 PM.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.
Does Bojangles offer delivery and takeout services?
Yes, Bojangles offers both takeout and delivery services for customer convenience.
What payment options are accepted at Bojangles?
Bojangles accepts payment by cash, MasterCard, Traveler's Checks, and Visa cards.
Is there a Bojangles app to place orders?
Yes, you can order from Bojangles using their app available on both the Apple App Store and Google Play Store.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services suitable for families and groups.
Are families welcomed at Bojangles?
Yes, Bojangles is family-friendly and has a children's menu available.
What nearby stores can I visit before or after dining at Bojangles?
Nearby stores include Family Dollar for discount shopping and Walgreens for pharmacy needs, perfect for errands before or after your meal.
Are there other food options close to Bojangles at 11 S. Laburnum Ave?
Yes, nearby you have Mi Guerrero, a Mexican restaurant and bar and grill, and Chili Hook, another Mexican restaurant offering varied cuisine.
How can nearby services such as UPS Access Point or the law firms near Bojangles be useful to visitors?
Visitors to Bojangles can conveniently access the UPS Access Point for parcel shipping or pick-up, and nearby law firms like The Gee Law Firm for legal services when in the area.
Brand Certified Facts from Bojangles
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Certified March 01, 2026Yext Knowledge Graph
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