Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.5
2,062 reviews
5 stars
755
4 stars
436
3 stars
358
2 stars
200
1 star
313
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and unprofessional staff behavior.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, undercooked, or old food.
Management Concerns
Several customers suggested that management needs improvement, citing mismanagement and lack of training for staff.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, highlighting specific items like biscuits and chicken.
- KJKendra Jonnell4 days ago1.0Window girl was rude could use some customer service training signed a store manager in the area
- MBMatthew BarrowDec 22, 20251.0They said they stop serving breakfast at 10:30 even though the sign says all day…get outta here with that! They didn’t put gravy on my mashed potatoes and gravy…get outta here with that!!! Their drive thru speaker is barely audible…get outta here with that!!!!!! The lack of breakfast and gravy ruined Christmas and the entire 2025 calendar year!!!! This location is a stinking embarrassment to the franchise and to America!!!!!!!!!! What a joke!!!!!!!!!!!!!!!!!!!
- BDBeverly DaseDec 21, 20255.0Took 15 mins to get food in the driver through too lucky the staff was nice and friendly bc I was really pissed off for the wait but made the time go by fast good group of people there but the wait time will kill you lol
- MMMandyland1031Dec 13, 20255.0Love their tailgate meal
- MBMakala bluntDec 10, 20251.0Horrible service! Horrible staff! Horrible customer service. Just horrible 10/10 don’t not recommend! Needs new management and new training because this is ridiculous.
Frequently Asked Questions About Bojangles
What are the operating hours for the Bojangles drive-through at 11 S. Laburnum Ave, Richmond?
The drive-through at Bojangles, 11 S. Laburnum Ave, Richmond, is open daily from 5:30 AM to 10:00 PM.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.
Does Bojangles offer delivery and takeout services?
Yes, Bojangles offers both takeout and delivery services for customer convenience.
What payment options are accepted at Bojangles?
Bojangles accepts payment by cash, MasterCard, Traveler's Checks, and Visa cards.
Is there a Bojangles app to place orders?
Yes, you can order from Bojangles using their app available on both the Apple App Store and Google Play Store.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services suitable for families and groups.
Are families welcomed at Bojangles?
Yes, Bojangles is family-friendly and has a children's menu available.
What nearby stores can I visit before or after dining at Bojangles?
Nearby stores include Family Dollar for discount shopping and Walgreens for pharmacy needs, perfect for errands before or after your meal.
Are there other food options close to Bojangles at 11 S. Laburnum Ave?
Yes, nearby you have Mi Guerrero, a Mexican restaurant and bar and grill, and Chili Hook, another Mexican restaurant offering varied cuisine.
How can nearby services such as UPS Access Point or the law firms near Bojangles be useful to visitors?
Visitors to Bojangles can conveniently access the UPS Access Point for parcel shipping or pick-up, and nearby law firms like The Gee Law Firm for legal services when in the area.