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Bojangles

3.6
(1218 reviews)

Business Details

8823 Staples Mill Road, Richmond, VA
23228, United States
(804) 447-3611

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
8823 Staples Mill Road, Richmond, VA
23228, United States

Hours

Reviews

3.6
1,218 reviews
5 stars
460
4 stars
281
3 stars
186
2 stars
106
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers praised the food when fresh, others complained about cold, overcooked, or stale items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.

Customer Experience

Mixed feedback on customer service, with some staff being friendly and helpful, while others were described as rude or indifferent.
  • PS
    Paul Schrum
    3 days ago
    2.0
    Musc too loud.
  • AH
    Alexis H
    5 days ago
    4.0
    Not in the area often but the bojangles team today 2/26 was so slayy everyone was nice and made sure my order was correct! I ate in the parking lot and the chicken was fresh and the mashed potatoes were hot!
  • JM
    Jenny Meredith
    Feb 21, 2026
    5.0
    Great
  • JR
    Joe Riddick
    Dec 5, 2025
    5.0
    Grilled pork chops biscuit is next level
  • MA
    Mu A
    Nov 29, 2025
    5.0
    Bojangles biscuits are the best in the world and I’m so addicted to these. I just have a question to the pricing department. Why two plain biscuits are $2.09 but six plain biscuits are $8.06? Can I ask the cashier ring three times two biscuits for $2.09 and save me $2? Please explain how you come up with that kinda pricing strategy making your customers scratch their heads. Hope someone takes this question seriously and respond.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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