Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.6
1,287 reviews
5 stars
490
4 stars
300
3 stars
197
2 stars
109
1 star
191
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, overcooked, or incorrect, particularly during dinner hours.
Service Speed
Many reviews highlighted slow service, especially in the drive-thru, with long wait times being a common complaint.
Customer Service
Customer service experiences varied widely, with some staff being praised for their friendliness while others were criticized for rudeness and unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms, which detracted from their overall experience.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers often receiving the wrong items or missing components.
- AJAmber JeffNov 15, 20251.0Slammed the drive thru door in my fiance and my face because they forgot my fries we paying you guys for not only food but good service unacceptable.
- EWEric WellingtonNov 6, 20254.0This location was clean, the food was at par, no trouble parking. Customer service skills are a little behind which could cost them if it isn't controlled now... Overall a good experience.
- AGAngela GhataoraNov 5, 20252.0I am not sure why I continue to give this location my business. Every time I go here either my order is wrong, it is cold or over cooked or all three. Tonight I got an eight piece dark chicken meal, what was suppose to be all dark meat was three dried out breast one thigh, which is what I actually wanted, and four drumsticks. The biscuits were dry and over cooked on the edges and barely warm. They tasted like they had been sitting around under the lights for to long. My fries were correct with no seasoning on them, but they were also not fresh and hot. Everything should have been piping hot as even though I ordered online, my order was not ready for me when I got there.
- KJKASEYY JONESNov 2, 20251.0Customer service is horrible, they don't even say good morning. The menu says they serve breakfast all day, by 10am they were out of hash browns. My smoked sausage biscuit sandwiches were burnt, and the grits were hard and cold. I would not recommend this place.
- PPPatrickOct 30, 20251.0A few years ago this used to be one of the best places around, since then it has gone so far downhill its indescribable. The chicken is hard, tough, and cold, like it has been sitting around for 2 hours. I have only eaten here around 5pm. All of the good reviews must be from breakfast/lunch, because I'm pretty sure the food from dinner has been sitting around since lunch. The employees are nice, but based on the fact the food has been sitting out means they are either being lazy or poor management. Do not even consider eating here for dinner, it might be alright for breakfast/lunch. This location needs some serious TLC and a management that is making sure only fresh food is being served.
Frequently Asked Questions About Bojangles
What type of cuisine does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Southern-style breakfast, lunch, and dinner with classic Southern fixin's.
What are the operating hours for Bojangles on Staples Mill Road?
Bojangles at 8823 Staples Mill Road is open daily from 5:30 AM to 10:00 PM, including drive-through service.
Does Bojangles offer drive-through service?
Yes, this Bojangles location features a drive-through open daily from 5:30 AM to 10:00 PM.
Can I order Bojangles food online or via an app?
Yes, you can order through the Bojangles app available on iOS and Android or online via their website order page.
Does this Bojangles location have seating and offer dine-in?
Yes, Bojangles provides seating and welcomes dine-in customers, including families.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Visa, and MasterCard, as well as travelers checks.
Does Bojangles offer catering services?
Yes, catering is available at this Bojangles location.
Are there any nearby places where I can get my car washed before or after visiting Bojangles?
Yes, Flagstop Car Wash and Sam's Xpress Car Wash are located nearby for convenient auto cleaning services.
Where can I find other food or coffee options close to Bojangles on Staples Mill Road?
Nearby, you can visit Waffle House for breakfast and brunch, Panera Bread for sandwiches, or Starbucks for coffee and smoothies.
Are there any nearby banking or ATM services near Bojangles?
Yes, PNC ATM, Chase Bank, and BB&T Bank are near Bojangles for your banking needs.