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Bojangles

3.2
(784 reviews)

Business Details

(804) 525-4878

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
7413 Midlothian Turnpike, Richmond, VA
23225, United States

Hours

Reviews

3.2
784 reviews
5 stars
259
4 stars
156
3 stars
88
2 stars
67
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, poor service, and rude staff interactions.

Food Quality

Food quality was inconsistent, with reports of stale, overcooked, or incorrect orders.

Management Issues

Many reviews highlighted poor management and lack of urgency among staff, leading to disorganization.

Cleanliness

Several customers noted unsanitary conditions and unpleasant odors in the restaurant.
  • AA
    Antoine A
    4 days ago
    1.0
    Do not go. Ive been to this location to get rude service, eye rolls and most times i get NO food cause they are out of food. 3 Times. ive driven to out of my way to Hull Street location to get better service and and better food.
  • NP
    Noelle Perkins
    Feb 15, 2026
    1.0
    Terrible service, they think you can’t hear them through the drive through window and on top they can’t even get the order right after reading it back
  • AM
    Andrew McDaniel
    Jan 31, 2026
    5.0
    Morning crew did our catered lunch order. Great customer service.
  • DJ
    David Johnson
    Jan 24, 2026
    1.0
    I personally saw the manager being hostile to the employees. It put me off and I will never go to this restaurant again
  • MH
    Melissa Hale
    Jan 18, 2026
    5.0
    Very friendly staff. Restaurant was clean.

Frequently Asked Questions About Bojangles

What are the main food offerings at Bojangles?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles on Midlothian Turnpike?

Bojangles is open daily from 5:30 AM to 10:00 PM.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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