Bojangles

3.2
779 reviews
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Business Details

7413 Midlothian Turnpike, Richmond, VA
23225, United States
(804) 525-4878
https://locations.bojangles.com/va/richmond/7413-midlothian-turnpike.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
7413 Midlothian Turnpike, Richmond, VA
23225, United States

Hours

Reviews

3.2
779 reviews
5 stars
257
4 stars
155
3 stars
88
2 stars
68
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times and poor service, with many experiencing incorrect orders and rude staff.

Food Quality

Food quality was inconsistent, with some customers receiving stale or overcooked items, while others enjoyed fresh and tasty meals.

Management Issues

Numerous reviews highlighted poor management and disorganization, leading to a decline in service and food preparation standards.

Customer Experience

Many customers expressed dissatisfaction with their overall experience, citing issues such as uncleanliness, lack of staff professionalism, and inadequate responses to complaints.
  • BB
    Bearsmom
    Dec 19, 2025
    1.0
    Went at lunch today and ordered at drive thru. Got to window 10 minutes later to be told they do not have any more chicken. I asked why they would be out of chicken at lunchtime after taking my order and manager was rude and disrespectful allowing her staff to flip me off and stick tongues out at me. What kind of establishment are you allowing this manager to run. Ridiculous.
  • AM
    Ashley Myer
    Dec 7, 2025
    2.0
    I ordered a Cajun Chicken sandwich combo in a Sunday at lunch time. The fries were perfectly cooked hot and well seasoned. That is the reason for 2 stars. The main part of my order the sandwich was another story. The chicken filet was smaller than a mcchicken filet from McDonald's and hard as a brick. The sandwich was completely inedible. So for $10 and some change I enjoyed a medium fry and a medium Dr. Pepper. I will not be returning.
  • BM
    Babe Marley
    Nov 18, 2025
    5.0
    Rocky is the best ! So sweet & polite. Drop a fresh batch of chicken for us , and for the wait the manager on duty accommodated us. Great service for fast food
  • JN
    Jack Norman
    Nov 16, 2025
    3.0
    Long wait for 4 biscuits
  • WC
    Willis Canada
    Nov 5, 2025
    5.0
    💯 plus service rendered by staff member Stephanie. She was very helpful and pleasant in handling the in store purchase. 😀
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Frequently Asked Questions About Bojangles

What are the main food offerings at Bojangles?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours of Bojangles on Midlothian Turnpike?

Bojangles is open daily from 5:30 AM to 10:00 PM.