Arby's

4.2
1127 reviews
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Business Details

7310 Hull Street Rd, Richmond, VA
23224, United States
(804) 745-9531
http://www.arbys.com/locations/us/va/richmond/7310-hull-street-rd/store-585
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7310 Hull Street Rd, Richmond, VA
23224, United States

Hours

Reviews

4.2
1,127 reviews
5 stars
611
4 stars
271
3 stars
124
2 stars
51
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rudeness and slow service.

Food Quality

Food quality was inconsistent; some customers enjoyed their meals while others complained about cold or poorly prepared items.

Cleanliness

The restaurant was often noted for its cleanliness, but there were also reports of dirty tables and bathrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Value for Money

Customers expressed concerns about rising prices and portion sizes, feeling that the value for money was declining.
  • CW
    Craig Walston
    Jan 4, 2026
    3.0
    Why don’t they cut the bread all the way through on the turkey bacon ranch sandwiches?
  • ER
    Emily Randolph
    Dec 31, 2025
    1.0
    Wow….ordered a Rueben sandwich….got a sandwich with TURKEY, cheese, sour craugt, and thousand island sauce on it….no wonder they are going out of business. Won’t be returning here.
  • RN
    Raw Nichole
    Dec 9, 2025
    3.0
    I Waited in line for 10 minutes with only one car in front of me. Even after I left and went across the street the car was still in the Drive-Thru smh
  • JE
    Jonathan Eberly
    Dec 7, 2025
    5.0
    This may be the cleanest, well run fast food restaurant I’ve ever been to. I work a minute away, so I eat here once a week and am never disappointed. The rotisserie chicken is always really good and the staff is always super friendly and attentive. Always a great experience at this location!
  • RR
    Rob R
    Nov 26, 2025
    4.0
    Better than most fast food restaurants in the area both in food and in service.
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