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Arby's

4.2
(1133 reviews)
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Business Details

7310 Hull Street Rd, Richmond, VA
23224, United States
(804) 745-9531
http://www.arbys.com/locations/us/va/richmond/7310-hull-street-rd/store-585
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7310 Hull Street Rd, Richmond, VA
23224, United States

Hours

Reviews

4.2
1,133 reviews
5 stars
614
4 stars
272
3 stars
125
2 stars
52
1 star
70

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant and the dining area.

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rudeness and slow service.

Food Quality

Food quality was inconsistent; some enjoyed their meals while others complained about overcooked items and incorrect orders.

Pricing Concerns

Several reviews mentioned that the prices felt high for the portion sizes and quality of food received.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • PR
    Patricia Ralph
    Feb 11, 2026
    5.0
    Restaurant Clean Cashier smiled and Friendly
  • K7
    kndn 724
    Jan 21, 2026
    2.0
    We ordered 3 meals..2 tenders and a chkn sandwich meal. $41.00. This was our dinner. In this economy we decided to patron Arbys..never again. The tenders were OVER COOKED. Looked burt dry and it tasted like it was cooked in old oil. The ckn sandwich was THIN. The ckn breast was thin..looked like a school cafe chicken breast. The only thing that hit was the curly fries and soda. #dissapointed #neveragain #trash #nothanks #iwillkeepmy41dollarsnextike
  • CW
    Craig Walston
    Jan 4, 2026
    3.0
    Why don’t they cut the bread all the way through on the turkey bacon ranch sandwiches?
  • ER
    Emily Randolph
    Dec 31, 2025
    1.0
    Wow….ordered a Rueben sandwich….got a sandwich with TURKEY, cheese, sour craugt, and thousand island sauce on it….no wonder they are going out of business. Won’t be returning here.
  • JE
    Jonathan Eberly
    Dec 7, 2025
    5.0
    This may be the cleanest, well run fast food restaurant I’ve ever been to. I work a minute away, so I eat here once a week and am never disappointed. The rotisserie chicken is always really good and the staff is always super friendly and attentive. Always a great experience at this location!
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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