Arby's

4.3
1014 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4250 Pouncey Tract, Richmond, VA
23060, United States

Hours

Reviews

4.3
1,014 reviews
5 stars
611
4 stars
247
3 stars
86
2 stars
29
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.

Service

Service quality varied; some customers praised friendly and helpful staff, while others experienced rudeness or slow service.

Atmosphere

The restaurant's atmosphere received positive feedback for its unique decor and cleanliness, creating a pleasant dining experience.

Order Accuracy

Several customers reported issues with incorrect orders or missing items, indicating a need for improvement in order accuracy.

Pricing

Customers noted that while the food is good, some found it to be on the pricier side for fast food.
  • BI
    Ben Isom
    1 day ago
    5.0
    They say the United States is a melting pot, there is nothing that proves this more than Arby’s in short-pump. Cultural relevance, diverse food, and a sensation of being home are bar none at this destination.
  • JS
    John Snoke
    Dec 22, 2025
    5.0
    Hands down, best Arby's on the planet. Meat always sliced thin and very fresh. I go out of my way to eat at this particular Arby's!!!
  • LB
    Lindsey Beals
    Dec 3, 2025
    1.0
    I sat in line in the drive through with only 1 car in front of me for 20 minutes the car in front of me was still waiting to place their order i left and went to chick fil a they had over 10 cars in their drive through i placed my order had my food and it only took 10 minutes it's sad it took 20 minutes at Arby's and 2 cars still hadn't ordered maybe you guys need to take some pointers from chick fil a
  • CR
    Cathy Reeves
    Nov 2, 2025
    3.0
    We visited the Arby's in Short Pump. My fries & burger were luke warm. My husband got the rubin sandwich. The bread was not toasted. The meat was cold & the cheese was not melted. The restaurant was not busy at all.
  • EB
    Edward Bartruff
    Oct 31, 2025
    5.0
    They some of the best chicken wraps around. If you are not real hungry this will make the menu. Perfect for a quick snack.