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Arby's

4.1
(976 reviews)
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Business Details

10901 Midlothian Tpk, Richmond, VA
23235, United States
(804) 794-9759
http://www.arbys.com/locations/us/va/richmond/10901-midlothian-tpk/store-1441
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10901 Midlothian Tpk, Richmond, VA
23235, United States

Hours

Reviews

4.1
976 reviews
5 stars
488
4 stars
272
3 stars
118
2 stars
37
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed their meals while others reported cold or poorly made items.

Service Speed

Service speed is inconsistent, with some customers experiencing long waits, especially in the drive-thru.

Customer Service

Customer service is generally praised, with many noting friendly staff, though there are instances of rudeness.

Cleanliness

The restaurant is often noted for being clean, including the dining area and bathrooms.

Order Accuracy

Several customers reported issues with incorrect orders or missing items.
  • RJ
    Russell Conwell Walker Jr
    4 days ago
    4.0
    I had my favorite snack and a meal combo. My favorite snack is those zucchini bites. And I had a burger meal. It was delicious. I dont frequent Arby's for their food, but I will go out of my what for that snack.
  • AS
    anjum smith
    5 days ago
    5.0
    The new Chilli baked potato was out of this world 🌎 Do try it !!
  • AH
    Ann H. Hardin
    Jan 16, 2026
    5.0
    This was my first time at this Arby's. I ordered on the app and picked up at the drive thru and everything went smoothly. The Reuben at this location was awesome 👍. They didn't skimp on anything. Hope to return soon.
  • CS
    Crystal Suber
    Jan 14, 2026
    5.0
    This location is always busy but while you may wait a few minutes for your meal, the food is always fresh, hot, and service is friendly. The Tvs in the lobby makes your wait less tedious. Bathroom facilities are clean too.
  • FP
    Faith Pike
    Jan 12, 2026
    5.0
    Food was great. The guy in the drive through tonight who gave me my food was super nice too
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Brand Certified Facts from Arby's

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