Location.com logo
Brand Certified

Arby's

4.1
(815 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

7411 Midlothian Tpke, Richmond, VA
23225, United States
(804) 276-8020
http://www.arbys.com/locations/us/va/richmond/7411-midlothian-tpke/store-760
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7411 Midlothian Tpke, Richmond, VA
23225, United States

Hours

Reviews

4.1
815 reviews
5 stars
428
4 stars
212
3 stars
86
2 stars
29
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While many enjoyed the food, there were complaints about inconsistencies, such as cold items and incorrect orders.

Cleanliness

The restaurant was often noted for its cleanliness, with several customers praising the overall hygiene and upkeep.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and lack of responsiveness.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to food quality, feeling that meals were overpriced.
  • DH
    dante harris
    4 days ago
    2.0
    Service is very slow and how the manager behind the counter smoking a vape very unprofessional
  • RW
    R West
    Dec 14, 2025
    5.0
    Food wasn't hot and the service took a little too long atmosphere was good and clean
  • RC
    Raul Cabello
    Nov 26, 2025
    5.0
    People are very kind food was perfect all great!!!
  • JJ
    Jaws
    Oct 31, 2025
    1.0
    Doesn't take coupons even though they are not expired.
  • JJ
    Jonathan
    Oct 8, 2025
    2.0
    The experience was unpleasant and unwelcoming, but the food was excellent. However, the Sprite seemed to be dispensing syrup instead of the proper mix—so be prepared for a sugar rush. Overall, the atmosphere felt like that moment when your girlfriend leaves you for someone else—disappointing and bitter despite the sweetness.
Read more reviews on Google

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others