Brand Certified
Arby's
4.1(514 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
11298 Patterson Avenue, Richmond, VA
23238, United States
Certified by Arby's • Mar 01, 2026
(804) 740-9480
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/va/richmond/11298-patterson-avenue/store-5215
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.1
514 reviews
5 stars
262
4 stars
129
3 stars
62
2 stars
26
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality, noting it was hot, fresh, and satisfying, although some reported issues with incorrect orders and food temperature.
Service Experience
While many reviews highlighted friendly and helpful staff, there were notable complaints about rude service and order inaccuracies.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers expressed frustration with incorrect orders and missing items, indicating a need for improvement in order accuracy.
Speed of Service
Customers reported mixed experiences regarding service speed, with some noting slow drive-thru times and others appreciating quick service.
- DTDave TerryFeb 10, 20265.0Arby's is consistently good. Great service and high quality food. Love the variety in the menu and the meats.
- OCOliver CDec 13, 20255.0Nice atmosphere and very friendly staff.
- WLWilliam LeagueDec 13, 20255.0Consistently serves excellent food with quality service
- TOTodd M. OlsenDec 6, 20255.0Only the kindest people work here. The kind of service Arby’s is well known for.
- JKJonathan KightOct 5, 20252.0I really don't understand how every time I come to this specific location, my order is incorrect. Arby's used to be decent but times change I guess.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Official website