Many customers noted that the store is generally clean and well-organized, although some mentioned issues with the bathrooms and occasional untidiness.
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude or unprofessional.
Stock Availability
Customers frequently reported issues with stock levels, particularly for specific items, and some noted that the store can be poorly stocked at times.
Checkout Experience
Several reviews highlighted slow checkout processes and issues with cashiers being distracted or unengaged during transactions.
FT
Franc Thuo
Feb 24, 2026
5.0
Nice customer service at Food Lion
KB
Kelle BMclymore
Feb 15, 2026
5.0
Absolutely love this food lion
IG
Igor Gavrilov
Feb 10, 2026
5.0
Great Food Lion location! Clean, well-stocked, and easy to shop. Staff are friendly and helpful. I’d definitely recommend this store.
MM
Michelle
Jan 27, 2026
5.0
Saleswere great, store associates very helpful.
JJ
Jeffery
Jan 15, 2026
1.0
Obviously, this does not apply to everyone in the store. Some of the employees were very friendly and willing to help however, some of the other employees were very rude and clearly didn’t want to do their job and would be bothered by a simple question.
What are the operating hours of Food Lion at Brookhill-Azalea Shopping Center?
Food Lion is open Monday through Thursday and Sunday from 7:00 AM to 10:00 PM, and on Friday and Saturday from 7:00 AM to 11:00 PM.
Where is Food Lion located?
Food Lion is located at 5300 Chamberlayne Road in the Brookhill-Azalea Shopping Center, Richmond, VA 23227.
Does Food Lion offer any rewards or savings programs?
Yes, Food Lion offers the Shop & Earn Rewards Program, which helps customers save on their grocery purchases.
Is Food Lion accessible for people with disabilities?
Yes, Food Lion has wheelchair accessible entrances and parking for customers with disabilities.
What types of payment does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and paychecks; it does not require cash only.
Does Food Lion sell organic and prepared foods?
Yes, Food Lion sells organic products and prepared foods for customer convenience.
Are there any nearby restaurants where I can dine before or after shopping at Food Lion?
Nearby restaurants include Lokman's Best Wings (chicken and pizza), Lizzy's African Restaurant, Flying Dragon (Chinese and Asian cuisine), and FAMILY SECRETS RESTAURANT (soul and southern food).
What nearby transit or convenience options are available around Food Lion?
Nearby convenience stores and gas stations include Wawa and Dollar General, making it easy to pick up additional items or fuel when visiting Food Lion.
Are there any healthcare facilities near Food Lion in Brookhill-Azalea Shopping Center?
Yes, nearby healthcare facilities include Kiddie Cavity Care and Orthodontics, Oak Street Health Chamberlayne Primary Care Clinic, Adventure Dental, and DaVita Henrico County Dialysis.
Where can I find mobile phone services near Food Lion?
Cricket Wireless and Boost Mobile Local are nearby mobile phone stores offering a variety of telecommunications services.
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