While many customers praised the friendly and helpful staff, there were notable complaints about rude cashiers and inconsistent service.
Cleanliness
The store is generally reported as clean and well-organized, although some reviews mentioned areas needing improvement.
Product Availability
Customers appreciated the well-stocked shelves and variety of products, but some expressed concerns about running out of popular items.
Pricing
Feedback on pricing was mixed, with some customers finding it fair and others feeling it was overpriced compared to competitors.
JW
James White
Feb 20, 2026
5.0
Great location
TF
Tunisia F
Dec 22, 2025
1.0
Approx 8:10-8:15 a.m., 12/22, register closest to customer service.
I greeted cashier, she (older woman, short hair, lots of accessories) refused to speak. Rang up everything, never uttered a word, never gave eye contact.. I completed my transaction, never asked if I wanted my receipt. At this point I should have bagged my own groceries. I go to this Food Lion often and everyone is friendly, today she absolutely left a bad taste in my mouth. I don't know if it was race relation issue, or she's hard of hearing and has ailing vision. If she is going to be customer facing she needs to be taught some customer service skills. Rest assured I WILL NOT frequent her line in the future, no matter the wait. If I were a secret shopper, this experience would be an example of what NOT to do as a cashier.
MS
Mary Soden
Dec 9, 2025
5.0
My go-to when I want to pick up a few things. I am very cautious at this store for expired items. I check all the expiration dates. They may have gotten it under control, but in the past it has been a problem. There are never long lines. And all the employees are very friendly
BD
Brian Dougherty
Dec 5, 2025
5.0
Has everything and prices are better
FM
Felpinho Moreto
Mar 2, 2021
5.0
Clean and very well organized, like that they have separated aisle for WICA products.
What are the operating hours of Food Lion in Richmond, VA?
Food Lion in Richmond, VA is open daily from 7:00 AM to 11:00 PM.
Where is Food Lion located in Richmond?
Food Lion is located at 3081 Lauderdale Dr., Richmond, VA 23233, USA.
Does Food Lion offer a rewards program for shoppers?
Yes, Food Lion offers a 'Shop & Earn Rewards Program' to help customers save on their purchases.
Is Food Lion accessible for customers with disabilities?
Yes, Food Lion has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What types of payment does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and pay checks. Cash is not required only.
Does Food Lion sell organic products and prepared food?
Yes, Food Lion offers organic products and also sells prepared food for customer convenience.
Are there public restrooms available at Food Lion?
Yes, Food Lion has public restrooms available for customers.
What nearby places can I visit after shopping at Food Lion Richmond?
Nearby, you can visit Papa Johns Pizza, The Grapevine Greek and Italian Restaurant, or Ray's Other Place for dining options.
Is there a propane exchange service near Food Lion?
Yes, Blue Rhino Propane Exchange is located near Food Lion and offers propane supply services.
Are there financial services close to Food Lion in Richmond?
Yes, Western Union and Coinstar are nearby, offering money transfer and ATM services respectively, which can assist you with your financial needs during your visit.
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