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Brand Certified

Chipotle Mexican Grill

3.4
(1327 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
810 West Grace Street, Richmond, VA
23220, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.4
1,327 reviews
5 stars
470
4 stars
273
3 stars
163
2 stars
98
1 star
323
  • YC
    Yuggo Cromwell
    Apr 19, 2026
    1.0
    This place is horrible!!I went on 4/19/2026 around 8:15-8:30 while I was looking at the menu I looked over at the cashier who was a a large black dude and he flips me off, I was surprised and made a face and he proceeded to laugh at the fact that I noticed what he did. At check out he then gave me wrong amount of change back, when I went back to ask him for the right amount he got upset and started acting in an inappropriate manner. This was all while a manager was a few feet away! DO NOT GO HERE!!!
  • TK
    Tej Kodari
    Apr 18, 2026
    1.0
    This was the WORSTBACHIPOTLE EXPERIENCE OF MY LIFE. Just ran a 10k and was STARVING for some goooood chipotle. Me and my buddies walked to this place and started ordering. From the very beginning this red haired lady showed SO MUCH attitude. A fatittude some may even say. Don’t even get me started on the portion sizes. I didn’t get ANYTHING to quench my stomach. The problem also smelled awful and the flush didn’t even work. 0 stars if I could NEVER coming back. Close the establishment ASAP.
  • GS
    George Stern
    Apr 3, 2026
    1.0
    Was told they ran out of water cups, beyond pitiful portions and food sucks. Chebet was very rude and don’t understand how she has a job
  • DP
    Danielle P
    Mar 31, 2026
    1.0
    The workers here are always very rude, regardless of it is busy or not. I would recommend ordering in person otherwise your order will most likely be messed up. I would honestly go to another store if you can.
  • AW
    A Watk
    Mar 28, 2026
    1.0
    It would be nice to place or pick up an order without employees having an attitude or ignoring you specially if I smile and say hello. Good customer service is not available in this place.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 810 West Grace Street, Richmond, VA?

Chipotle Mexican Grill at 810 West Grace Street is open daily from 10:45 AM to 11:00 PM.

What types of food can I expect at Chipotle Mexican Grill near VCU?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made from 53 real ingredients with responsibly sourced and wholesome ingredients.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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