Head up to the hotel’s 16th floor for playful cocktails and panoramic views of downtown Richmond. Our easy-going drinks pair perfectly with watching the sunset. Hungry? Satisfy cravings with our signature burger, fresh ceviche and other summertime specials. Hotel guests also have the option of ordering from Byrdhouse while enjoying the rooftop pool. Byrdhouse is open seasonally, from spring through early fall. You must be 21+ to enter.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.