Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and slow service.
Food Quality
Food quality is inconsistent; while many customers enjoy the freshness and taste, others report issues with cold or incorrect orders.
Cleanliness
Several reviews mention cleanliness issues, including dirty conditions and unsanitary practices.
Order Accuracy
A recurring complaint is the frequent inaccuracy of orders, leading to customer frustration.
Pricing
Customers express concerns about high prices relative to the quality of food received.
HM
Hope Matney
Dec 24, 2025
4.0
Love going here. My husband and I take out 2 doggies there wverydG and when we start our order they just know our order and go ahead and put it up on the screen they know we only have four kids for four three Frosty we always get three vanilla and one chocolate Of course the chocolate mud but Kevin likes vanilla and my two dog goes not supposed to have chocolate so we get them vanilla also but the only thing I have a problem with you is we go to Wendy's every single day we never miss a day unless we just have to. But anyways The lady that takes your money at the first window you come to most of the time it's one of three of them that work the window everyone knows that we have our four key tags, they have seen them multiple times each. The keys tags are good for 1 year. But the same 3 ladies ask us to see our Key Tags A LOT.. I get ya know they may forget they seen them but literally we are there EVERY SINGLE DAY. SOMETIMES 2 TO 3 TIMES A DAY. anyways then seeing our keys tags like a lot is getting old. They are small and hard to get out of my husband's wallet.
EA
Elizabeth A.
Dec 22, 2025
5.0
We came in with a huge group today. They handled it really well and everyone got what they ordered. Excellent service!
PP
Paul “PaulsBeenThere.com” Perusse
Dec 19, 2025
1.0
Pathetic service at best, what I later found out to be my food sat on the counter getting coldfor over five minutes while the “workers” discussed schedules
DD
Debbie
Nov 3, 2025
5.0
We love their Chili
Great food service and atmosphere.
JB
Joanne Bumgarner
Nov 1, 2025
1.0
Ordered a double cheeseburger through drive thru and baked potato. When I got home it was a single. The meat tasted old and way too much mayo and the baked potato was old with thick hard peeling. Way too high of a price for horrible food 🤮
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Richlands, VA?
Wendy's drive-thru in Richlands, VA is open daily from 6:00 AM to midnight.
Is the Richlands Wendy's location currently open?
Yes, Wendy's in Richlands is open and committed to serving quality food every day.
Does this Wendy's serve breakfast, and what meal times are available?
Yes, this location serves breakfast, lunch, and dinner.
What payment options are accepted at Wendy's in Richlands?
Wendy's in Richlands accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Where can I find the menu and nutrition information for Wendy's in Richlands?
Menu and nutrition details are available at menu.wendys.com and in the Wendy's mobile app.
Is delivery available from this Wendy's location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or order.wendys.com.
What nearby restaurants can I visit before or after Wendy's in Richlands?
Nearby dining options include Burger King, Lou Lou's Ice Cream Parlor, Hunt Brothers Pizza, McDonald's, Huddle House, and The Lunch Box Cafe & Bakery.
What nearby retail stores can I visit while at Wendy's on Front St?
Shoppers can visit Family Dollar stores near Wendy's for discount items and groceries.
Are there any nearby services like gas stations or automotive centers close to Wendy's Richlands?
Yes, nearby services include Corner Mart gas station, Exxon gas station and convenience store, Kidd Tire Auto Parts, Street's Auto Center, and Brickyard Car Wash.