Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers generally praised the freshness and taste of the food, particularly the chicken tenders and burgers.
Service Issues
Multiple reviews highlighted rude and unprofessional staff, with complaints about slow service and incorrect orders.
Cleanliness
Several customers reported unsanitary conditions, including dirty dining areas and food preparation issues.
Order Accuracy
Many customers experienced problems with their orders being incorrect or incomplete.
Pricing
Some customers felt the prices were too high for the quality of food and service received.
DD
Debbie
Nov 3, 2025
5.0
We love their Chili
Great food service and atmosphere.
JB
Joanne Bumgarner
Nov 1, 2025
1.0
Ordered a double cheeseburger through drive thru and baked potato. When I got home it was a single. The meat tasted old and way too much mayo and the baked potato was old with thick hard peeling. Way too high of a price for horrible food 🤮
KS
Kenny Stevens
Oct 14, 2025
5.0
Clean and fresh food
ZR
Zachary Reshovsky
Oct 10, 2025
1.0
Dear Wendy's headquarters - please hire better workers. The people at this location SUCK! I asked multiple times for a burger and got delays and hung up on! Such rude service! ZR
JR
John Rasnick
Oct 9, 2025
5.0
The new chicken tenders blow mcdonalds out of the water, wow. Hot & super crispy. Reminds me of the old chicken selects from mcdonalds. Recommend!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richlands, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richlands, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (276) 964-9531.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Richlands Wendy’s serve breakfast?
Yes, this Wendy’s location in Richlands, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Richlands, VA?
Wendy's drive-thru in Richlands, VA is open daily from 6:00 AM to midnight.
Is the Richlands Wendy's location currently open?
Yes, Wendy's in Richlands is open and committed to serving quality food every day.
Does this Wendy's serve breakfast, and what meal times are available?
Yes, this location serves breakfast, lunch, and dinner.
What payment options are accepted at Wendy's in Richlands?
Wendy's in Richlands accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Where can I find the menu and nutrition information for Wendy's in Richlands?
Menu and nutrition details are available at menu.wendys.com and in the Wendy's mobile app.
Is delivery available from this Wendy's location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or order.wendys.com.
What nearby restaurants can I visit before or after Wendy's in Richlands?
Nearby dining options include Burger King, Lou Lou's Ice Cream Parlor, Hunt Brothers Pizza, McDonald's, Huddle House, and The Lunch Box Cafe & Bakery.
What nearby retail stores can I visit while at Wendy's on Front St?
Shoppers can visit Family Dollar stores near Wendy's for discount items and groceries.
Are there any nearby services like gas stations or automotive centers close to Wendy's Richlands?
Yes, nearby services include Corner Mart gas station, Exxon gas station and convenience store, Kidd Tire Auto Parts, Street's Auto Center, and Brickyard Car Wash.