Brand Certified
McDonald's
3.7(958 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2659 W Front Street, Richlands, VA
24641, United States
Certified by McDonald's • Mar 01, 2026
(276) 963-9866
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
958 reviews
5 stars
355
4 stars
235
3 stars
189
2 stars
65
1 star
114
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with some stating it took too long to receive their orders.
Food Quality
Feedback on food quality was mixed, with some praising it while others reported cold or poorly prepared items.
Staff Performance
While some employees were noted for their friendliness and helpfulness, others were criticized for poor customer service and lack of training.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in restrooms and overall restaurant conditions.
- JMJessielynn MusickFeb 22, 20261.0The whole team needs retraining, I had to repeat my code twice had specific instructions on my food that a chikd cpukd do I mean how hard is to not put lettuce on a wrap and put thw ranch that comes on the wrap or out cheese on a mcchicken only? That's what I asked for anyways got my food my husband's wraps were so dry he could barely chew it and ir had no ranch on either of them, I had the chicken and I only wanted cheese and god forbid I had so much mayo u couldn't hold it not counting no cheese and the bun was burnt, like who trains these people for the money I paid for this food you would think that someone in management coukd train better than this or at least hire someone that actually can do the job, never will I eat at that McDonald's again ridiculous on the service and food not worth a penny .
- BLBecky LewisDec 29, 20255.0My favorite place for a little McCafe to get the day going!
- WVWanda VanceNov 8, 20251.0Sadly your cooks need more training. I ordered a McRibb tonight. When I got home I opened the box no bread on the top. Then went to get my fries and the top bun had been dropped in the bag. Very messy. Very unacceptable.
- RERobbie ElderOct 19, 20253.0It's was ok the burgers was smashed flat once again but that is nothing new
- AFArasay FeriaSep 11, 20255.0Buen servicio
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 2659 W Front Street, Richlands, VA?
McDonald's is open daily from 5:00 AM to midnight, except on Sundays when it opens at 5:00 AM and closes at midnight as well.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.
Does this McDonald's location offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru open every day from 5:00 AM until midnight.
How can I place an order online for pickup or delivery at this McDonald's?
You can place orders for pickup or delivery through McDonald's official delivery URL or using the McDonald's App available on both iOS and Android platforms.
What types of payment are accepted at this McDonald's?
McDonald's accepts payments via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
Are there any nearby fast food options other than McDonald's?
Yes, nearby fast food options include Burger King and Wendy's, both of which offer burger and restaurant dining experiences.
What local amenities are close to McDonald's for customers' convenience?
Nearby amenities include Corner Mart gas station and convenience store, Richlands Pharmacy for health needs, and Redbox for rental kiosks, all within close proximity for quick errands before or after your visit.
Are there any places nearby where I can enjoy desserts or ice cream after dining at McDonald's?
Yes, Lou Lou’s Ice Cream Parlor is nearby, offering ice cream and smoothies as a great option for dessert after your meal.
How might customers use nearby transit or parking options to reach McDonald's at 2659 W Front Street?
While specific transit stations are not listed, customers can use nearby amenities such as gas stations like Corner Mart and parking at local stores to conveniently reach McDonald's, especially when traveling by car or for curbside pickup.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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