McDonald's

3.7
954 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2659 W Front Street, Richlands, VA
24641, United States

Hours

Reviews

3.7
954 reviews
5 stars
351
4 stars
236
3 stars
188
2 stars
65
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and disorganization during their visits.

Food Quality

The quality of food was inconsistent, with some customers praising it while others complained about cold or poorly prepared items.

Staff Performance

While some employees received positive mentions for their friendliness and effort, others were criticized for rudeness and lack of attention to detail.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in restrooms and overall restaurant conditions.

Mobile Ordering

Customers expressed frustration with the mobile ordering system, citing issues with order accuracy and delays.
  • WV
    Wanda Vance
    Nov 8, 2025
    1.0
    Sadly your cooks need more training. I ordered a McRibb tonight. When I got home I opened the box no bread on the top. Then went to get my fries and the top bun had been dropped in the bag. Very messy. Very unacceptable.
  • RE
    Robbie Elder
    Oct 19, 2025
    3.0
    It's was ok the burgers was smashed flat once again but that is nothing new
  • AF
    Arasay Feria
    Sep 11, 2025
    5.0
    Buen servicio
  • PR
    Paula Richardson
    Aug 15, 2025
    5.0
    Well the hardest worker I think that is there that not many appreciate is Mikey he's the even manager and he will do everything he can to please a customer he's 1 that most of the people blame him for what they do and Mikey takes it so they don't get in trouble but for me real he's a pleasure to see t the window or counter helping customers and caring about them and actually paying attention to them with respect and care
  • AW
    Adam “Pecker” Whited
    Aug 13, 2025
    1.0
    Always the slowest place ever. Get faster service at a steak house . Fast food isn't fast food anymore

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 2659 W Front Street, Richlands, VA?

McDonald's is open daily from 5:00 AM to midnight, except on Sundays when it opens at 5:00 AM and closes at midnight as well.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.