Customers reported mixed experiences with food quality, with some praising the burgers and chicken strips, while others noted issues with temperature and freshness.
Service Speed
Service speed varied significantly, with some customers experiencing long wait times, especially during busy periods.
Customer Service
Staff were frequently described as friendly and courteous, although there were complaints about rudeness and incorrect orders.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Desserts
The ice cream and blizzards were highly praised, with many customers expressing satisfaction with the dessert offerings.
DT
duston thomas
Dec 26, 2025
5.0
Can't expect a better dinning experience from a fast food place that's for sure!
HB
Haley Brock
Oct 5, 2025
5.0
Pretty good slop
FF
Figment
Aug 29, 2016
4.0
Newly refurbished, clean and neat, only eatery in the area, standard DQ fare
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Rich Creek, VA?
Dairy Queen Grill & Chill is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM. Note that it is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25). On Christmas Eve (2025-12-24), it operates from 5:00 AM to 4:00 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes and malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill in Rich Creek offer breakfast?
Yes, Dairy Queen Grill & Chill serves breakfast as part of its food offerings.
Is Dairy Queen Grill & Chill family friendly and accessible for children?
Yes, it is family-friendly, offers booster seats and high chairs, and welcomes children, making it a good choice for families.
Does this Dairy Queen location have a drive-thru and Wi-Fi?
Yes, the Rich Creek Dairy Queen boasts a drive-thru and offers free Wi-Fi to customers.
Can I order Dairy Queen Grill & Chill menu items online for pickup?
Yes, you can order online for pickup via their official ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/17050/.
Do they have facilities such as restrooms and wheelchair accessibility?
Yes, Dairy Queen Grill & Chill provides restrooms and is wheelchair accessible for guest convenience.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Sugar Mountain Bakery | Rich Creek VA to enjoy coffee and baked goods, Family Dollar for shopping, or Grants Supermarket for grocery needs.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, Subway is a nearby fast-food restaurant offering sandwiches, providing variety if you want different food options.
How can nearby services like gas stations and ATM locations help during my visit to Dairy Queen Grill & Chill?
Close by are Shell gas stations for refueling your vehicle, and LibertyX Bitcoin ATMs for convenient access to cryptocurrency transactions, enhancing your visit experience if you need these services.