Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.1
348 reviews
5 stars
180
4 stars
82
3 stars
45
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the burgers and chicken strips, while others reported issues with temperature and freshness.
Service Speed
Service speed is inconsistent; some customers experienced fast service, while others faced long wait times and incorrect orders.
Staff Attitude
Staff are generally described as friendly and courteous, but there are reports of unprofessional behavior and poor customer service in some instances.
Cleanliness
Cleanliness is noted positively by some, but there are complaints about unsanitary conditions and food handling practices.
Dessert Popularity
Blizzards and ice cream desserts are highly praised, with many customers expressing satisfaction with the variety and taste.
- HBHaley BrockOct 5, 20255.0Pretty good slop
- CECourtney EvansJul 11, 20251.0Today was the second time we have gone through the drive through and ordered blizzards, and they've been melted. Don't make them so early that by the time the person who ordered them gets to the window, they are melted. Im going to start going and ordering a blizzard and leaving the line every time I pass this dairy queen until they learn not to be lazy.
- HBHoller BoiJul 3, 20255.0Great food! I always get the chicken strips!
- ALAdam LambertJun 25, 20251.0Bro will make a spicy chicken strip sandwich but not a buffalo spicy chicken sandwich then didn’t even get our full order
- AKAndi KefferJun 23, 20255.0They are professional and courteous
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Rich Creek, VA?
Dairy Queen Grill & Chill is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday and Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM. Note that it is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25). On Christmas Eve (2025-12-24), it operates from 5:00 AM to 4:00 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes and malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill in Rich Creek offer breakfast?
Yes, Dairy Queen Grill & Chill serves breakfast as part of its food offerings.
Is Dairy Queen Grill & Chill family friendly and accessible for children?
Yes, it is family-friendly, offers booster seats and high chairs, and welcomes children, making it a good choice for families.
Does this Dairy Queen location have a drive-thru and Wi-Fi?
Yes, the Rich Creek Dairy Queen boasts a drive-thru and offers free Wi-Fi to customers.
Can I order Dairy Queen Grill & Chill menu items online for pickup?
Yes, you can order online for pickup via their official ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/17050/.
Do they have facilities such as restrooms and wheelchair accessibility?
Yes, Dairy Queen Grill & Chill provides restrooms and is wheelchair accessible for guest convenience.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Sugar Mountain Bakery | Rich Creek VA to enjoy coffee and baked goods, Family Dollar for shopping, or Grants Supermarket for grocery needs.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, Subway is a nearby fast-food restaurant offering sandwiches, providing variety if you want different food options.
How can nearby services like gas stations and ATM locations help during my visit to Dairy Queen Grill & Chill?
Close by are Shell gas stations for refueling your vehicle, and LibertyX Bitcoin ATMs for convenient access to cryptocurrency transactions, enhancing your visit experience if you need these services.