Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about cold items, poorly prepared meals, and missing ingredients.
Accessibility Issues
Several reviews mentioned that the location is not easily accessible, with complaints about the layout and lack of accommodations for handicapped individuals.
Mobile Order Problems
Many customers experienced issues with mobile orders, including long waits, missing items, and poor communication from staff.
WS
William Symionow
4 days ago
2.0
I think the picture speaks for itself. The tenders they provided us our kids meal were basically trash. This is during lunch time on a Sunday. There's just really no excuse.
LS
Leo Saitta
5 days ago
4.0
a bit dirty but nice food quality
SE
Sam Elferrane
Feb 17, 2026
4.0
Nice, close-by, and great Frosties. Would recommend to friends and family
HD
Harinder Dhindsa
Jan 18, 2026
5.0
I visited for dinner in this place very few guest in dining room so I got served quickly, food was great double stack was hot and delicious.
CC
Caylah Corrinn
Jan 7, 2026
1.0
The employees ignored me for over 20 minutes, then laughed at me for thinking my to go order would be on the to go order shelf.
Then argued that it wasn't confusing at all because "it's been this way forever".
It's also not very handicapped accessible, or people accessible for that matter (see attached photos)
Do yourself a favor and travel the extra distance to a different Wendy's.
What are the drive-through hours for Wendy's in Reston, VA?
Drive-through at Wendy's in Reston is open from 6:30 AM to 1:30 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, Wendy's in Reston serves breakfast, lunch, and dinner.
What payment options are accepted at Wendy's in Reston?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Can I order Wendy's food for delivery or takeout at the Reston location?
Yes, this Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's customer care via their Contact page or by calling (703) 437-7292. Feedback can also be given through Wendy's Customer Satisfaction Survey online.
Where is Wendy's located in Reston?
Wendy's is located at 1701 Bracknell Drive, Reston, VA 20194.
Are there any nearby restaurants to Wendy's where I could enjoy other dining options?
Yes, nearby dining options include Santini's New York Style Deli, Pizza Boli's, Mandarin, Bento House, Not Your Average Joe's, Pollo Peru, Willard's BBQ, and Blimpie.
What nearby services or amenities can I find close to Wendy's in Reston?
Nearby services include American Crypto Bitcoin ATM, Exxon & Mobil Stations, Royal Interiors hardware store, NTB tire dealers and repair shops, and several bank branches such as Presidential Bank, Bank of America, and United Bank.
Is there a gym close to Wendy's in Reston where I can work out before or after my meal?
Yes, D1 Training Reston gym is located near Wendy's for fitness and sports instruction.
Where can I find Wendy's menu and pricing information?
Menu and pricing information for this Wendy's location can be viewed at https://menu.wendys.com/ or via the mobile app after selecting this location.
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