Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers generally enjoyed the food, noting that it was fresh and hot, with some specific items like the Biggie Bag and chicken nuggets receiving praise.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times, particularly during busy hours.
Management Concerns
Several customers reported negative experiences with management, citing rudeness and a lack of accountability for service issues.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect food being served.
Drive-Thru Experience
The drive-thru was frequently mentioned as slow and problematic, with customers often having to wait longer than expected.
RH
Russell Hatcher
Nov 2, 2025
1.0
Janky and dirty and slow
AO
Amy OM
Oct 29, 2025
2.0
The service here today was appalling and sad for an American fast food restaurant. I made a mobile order, arrived and waited 14 mins! Then they couldn’t find my order after it said it was ready because it was sitting beside the food being cooked. They forgot to given me a drink and didn’t even apologize. I wasn’t the only one waiting. An uber driver waited just as long as I did. They don’t seem swamped wither. Most disappointed in the service
MC
mike check
Oct 26, 2025
5.0
Wendy’s is all ways good food tastes fresh chile fries and burgers are Great Thank you
CC
Cheryl
Oct 21, 2025
5.0
The business was very good. I ordered breakfast. I don't care for I r anyones breakfast biscuit so I always request and receive a bun.Everything was fresh and hot.
AH
Andye Hannah
Oct 21, 2025
1.0
We dont eat fast food often, and we purposefully dont eat mcdonalds ever for the reason I am a out to say. Wendys decided it was a good idea to pre condiment my childrens burgers, now its going in the trash and my child is screaming! Waste of money, time, and unpset children.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Reston, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Reston, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 437-7292.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Reston Wendy’s serve breakfast?
Yes, this Wendy’s location in Reston, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Reston, VA?
Drive-through at Wendy's in Reston is open from 6:30 AM to 1:30 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, Wendy's in Reston serves breakfast, lunch, and dinner.
What payment options are accepted at Wendy's in Reston?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Can I order Wendy's food for delivery or takeout at the Reston location?
Yes, this Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's customer care via their Contact page or by calling (703) 437-7292. Feedback can also be given through Wendy's Customer Satisfaction Survey online.
Where is Wendy's located in Reston?
Wendy's is located at 1701 Bracknell Drive, Reston, VA 20194.
Are there any nearby restaurants to Wendy's where I could enjoy other dining options?
Yes, nearby dining options include Santini's New York Style Deli, Pizza Boli's, Mandarin, Bento House, Not Your Average Joe's, Pollo Peru, Willard's BBQ, and Blimpie.
What nearby services or amenities can I find close to Wendy's in Reston?
Nearby services include American Crypto Bitcoin ATM, Exxon & Mobil Stations, Royal Interiors hardware store, NTB tire dealers and repair shops, and several bank branches such as Presidential Bank, Bank of America, and United Bank.
Is there a gym close to Wendy's in Reston where I can work out before or after my meal?
Yes, D1 Training Reston gym is located near Wendy's for fitness and sports instruction.
Where can I find Wendy's menu and pricing information?
Menu and pricing information for this Wendy's location can be viewed at https://menu.wendys.com/ or via the mobile app after selecting this location.