Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
256 reviews
5 stars
127
4 stars
41
3 stars
19
2 stars
12
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unprofessional staff behavior, lack of greetings, and poor communication.
Food Quality
While some customers enjoyed the smoothies, there were numerous complaints about food quality, including issues with freshness and incorrect orders.
Cleanliness
Several reviews pointed out concerns regarding hygiene and cleanliness, including unkempt staff and unsanitary conditions.
Order Accuracy
Customers frequently reported issues with order accuracy, including missing items and incorrect charges, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that positive experiences do occur.
- LDLaila DajaniOct 18, 20255.0The 3 ladies there on Saturday evening were amazing. I was trying to get my birthday freebie and the login wasn’t working and she was able to find the coupon on her end and help me out
- BGBrendis GonzalezSep 4, 20251.0Muy mala experiencia pesimo servicio fui con mis Amigas por Un batido y la atencion de la señora Carmen fue super pésima no saluda al cliente no es amable y se queda hablando del cliente con los empleados pudimos oír como ella hablaba de nosotros adentro de la tienda lastimosamente deja muy mal la tienda muy mal servicio
- CLCarmen LandaverdeSep 3, 20251.0Muy mal servicio no saludo me trato muy mal se quedó hablando de mí solo por que pedí poquito ginger y por quedó le pregunté si me le puso poco hablo de mi ella se llama Carmen es muy pesada no tiene nada de profecionalidad trata muy mal al cliente se pone a platicar de las personas piensan q todas no entienden muchas amigas mías se quejan de su pésimo servicio tanto al cliente como a los empleados eso no debe de pasar por que uno viene a comprar no a pedir regalado
- CSChristopher SandersMay 31, 20251.0The only thing I could say that was good about my experience was the food. Service was horrific. The lady who took my order seemed like it was a bother. After taking my order, she just walked away. Came back with my food and never said a word, no have a nice day or thank you for coming in. Had to ask for my chips as well at the end. Will not be returning to this location.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
What types of pickup and delivery services does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead through an app for faster pickup or delivery?
Yes, you can order ahead using the Tropical Smoothie app available on iOS and Android or online for convenient pickup or delivery.
What meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late night meals.
Does Tropical Smoothie Cafe offer gluten-free and vegan options?
Yes, they provide a variety of gluten-free and vegan options including smoothies, wraps, flatbreads, and bowls.
What payment options are accepted at Tropical Smoothie Cafe?
They accept payments via American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
Is there free Wi-Fi available at Tropical Smoothie Cafe?
Yes, free Wi-Fi is available for customers at Tropical Smoothie Cafe.
Which nearby dining options are close to Tropical Smoothie Cafe for a varied food experience?
Near Tropical Smoothie Cafe, you can also find Crumbl - Reston for desserts, Grill Kabob for Afghan and fast food, Primo Italiano for Italian cuisine, and Zoës Kitchen for Mediterranean food, offering a wide range of dining choices before or after your visit.
How can nearby locations like Gold's Gym and CVS Pharmacy complement my visit to Tropical Smoothie Cafe?
After enjoying a nutritious meal or smoothie at Tropical Smoothie Cafe, you can visit Gold's Gym nearby for a workout or stop by CVS Pharmacy for health and wellness needs, making your trip to Plaza America convenient and well-rounded.