Tropical Smoothie Cafe

Reviews

• FA

  Fernando Avilés

  1 day ago
  1.0
  Worst experience ever! Dirty place! Bada service!
• CJ

  Ceeyes J

  6 days ago
  3.0
  Pricey. Food is meh. Smoothies are good.
• BB

  Banan The Best

  Feb 12, 2026
  5.0
  Great place with such nice workers!
• RA

  Ryan Amole

  Feb 9, 2026
  5.0
  The service here is second to none - usually my smoothies are ready in less than one minute. The staff is friendly and efficient and just takes care of you - always smiling and kind to my kids when I bring them in. They will walk around the counter and bring you your order even though they don’t have to do that. I wish every smoothie shop did it like this place does.
• DB

  DontSpitInMyFood BecauseOfMyReview

  Jan 24, 2026
  1.0
  Please please manager make this right when I can get in contact with you. I order almost every day if not every other. Same items. I am recently disabled and cannot drive or cook for myself yet. My stomach is difficult but tropical smoothie has always been my go to when I’m struggling. Anyway. I ordered today and it was a fiasco! I ordered on the tropical smoothie online web site directly. I kept getting msgs that said my my order was coming then canceled so I called to get answers. I was hung up on several times, my questions were not answered, they kept telling me I needed to come get it (which obviously I cannot and I explained this). I answered the questions of how I ordered at least 6 times and why I can’t come get it. They kept saying it wasn’t thier problem call DoorDash (which I did not order through them) Then they said they remade it but wouldn’t tell me if they were sending it. They simply would not communicate with me and hung up on me 9 times.. I have the call records for proof. Lastly the lady would not give me her name, I asked 10 times and told her the reason was to make sure I could speak to the same person if my order did not come or if there was a problem. She kept ignoring me and hanging up on me. I recorded the last two phone calls for proof. I eventually got a delivery an hour and a half later and it was not even what I ordered! Now I have no food and the limited amount of money I receive right now gone. I’m also scared to make another order and have them purposely mess my order up or spit in it. I’m already struggling so much in every part of my life to get better and I know it sounds ridiculous but having food that I can eat and tastes good is the happiest thing I have going on right now. Please help me, give me my money back. The lady wouldn’t do it for me (even though she offered it the first time I called instead of answering what was going on with my order) or anything else I asked. I can show you the call records and the recorded calls. Unfortunately I cannot put the recordings on this review but I will post it somewhere else if this is not corrected. I would like to put my review back to a (5 star) I will also contact corporate and anyone else I have to. What happened today was just terrible.