Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,668 reviews
5 stars
657
4 stars
373
3 stars
233
2 stars
129
1 star
276
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor attention to special requests.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others noted rudeness and lack of attention.
Cleanliness
Several reviews highlighted cleanliness as a positive aspect, but others reported dirty conditions and poor maintenance.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, particularly fries.
Overall Experience
While some customers had positive experiences, many expressed frustration with service and order fulfillment, indicating a need for improvement.
- APAdit Parikh5 days ago3.0drive through is super slow. workers barely speak english and are rude when you dont understand them.
- KJKing JDec 30, 20251.0Terrible experience every time walked a quarter mile just for them to close the store 3 hours early always something here
- CDCourtney DavisDec 26, 20251.0Came here Dec 26 2025 around 4:17pm ordered a sweet tea, drove back because it was unsweetened, got a new 1, drove down the road..it was still unsweetened & I dont even live in the area. Like yeah thanks alot!! Smh
- IIIgorDec 19, 20251.0Horrible employees, I ordered a double quarter pounder and specifically asked for no cheese since I am severely allergic to it. Not only did they put cheese but they also put two slices of it even after they asked me “no cheese?” And I said “no cheese” do not go there if you want a decent burger. Just go to the other location.
- KMKayla MartinezDec 11, 20252.0Casi siempre me dan lo que les de la gana y no lo que yo pido. Así que solo paso por un café, pero últimamente ni el café pueden hacer. Todos los días llega un hombre con una laptop, calienta su comida en el 7/11 y se la va a comer al McDonald's, eso es todos los días el no consume ahi
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Reston, VA?
McDonald's in Reston is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 11265 Roger Bacon Dr offers drive-thru service from 5:00 AM to 1:00 AM daily.
Can I get delivery or curbside pickup from this McDonald's?
Yes, they offer delivery, curbside pickup, same-day delivery, and no-contact delivery.
How can I order McDonald's using a mobile app?
You can order using the McDonald's App available on iOS and Android, or use the online ordering link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 11265 Roger Bacon Dr, Reston, VA 20190, USA.
What amenities does this McDonald's offer?
They provide drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Taco Bell and another McDonald's location, providing more dining choices in the area.
Are there any parks or recreational areas near McDonald's?
Yes, the Washington & Old Dominion Railroad Regional Park is nearby, a great spot for outdoor activities before or after your meal.
What convenience stores are close to McDonald's?
Nearby convenience stores like 7-Eleven and Circle K can help if you need snacks or drinks to complement your visit.