Brand Certified
McDonald's
3.6(1677 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11265 Roger Bacon Dr, Reston, VA
20190, United States
Certified by McDonald's • Mar 01, 2026
(703) 437-1826
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,677 reviews
5 stars
662
4 stars
373
3 stars
235
2 stars
130
1 star
277
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Quality
Feedback on service was mixed, with some praising friendly staff while others noted rudeness and slow service.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in dining areas and bathrooms.
Food Quality
Food quality varied, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.
Customer Experience
Positive experiences were noted for staff friendliness and helpfulness, but many customers expressed frustration with management and service inconsistencies.
- MSMr. Rick SaundersFeb 17, 20265.0Everything was great, had a fish sandwich meal. In and out fast
- KAKat AFeb 8, 20261.0Worst fish filet ever . Got the fish filet . Open the box . A dab of tartar sauce and the hard cheese was on side of box . Not even on the sandwich . Just awful :(. Happen 2-7-2026 around 7 or 8pm
- CJCharles JacksonFeb 1, 20265.0I was helped at the kiosks by Muhammad with multiple orders and when my food was being prepared Nancy made sure all the orders was completed.
- RMRicky MuJan 27, 20261.0My daughter’s to go quarter pounder only had one side of the bun.
- PMPatrick MulcahyJan 16, 20262.0Staff is indifferent and could certainly use more supervision and training. Very disappointing.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Reston, VA?
McDonald's in Reston is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 11265 Roger Bacon Dr offers drive-thru service from 5:00 AM to 1:00 AM daily.
Can I get delivery or curbside pickup from this McDonald's?
Yes, they offer delivery, curbside pickup, same-day delivery, and no-contact delivery.
How can I order McDonald's using a mobile app?
You can order using the McDonald's App available on iOS and Android, or use the online ordering link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 11265 Roger Bacon Dr, Reston, VA 20190, USA.
What amenities does this McDonald's offer?
They provide drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Taco Bell and another McDonald's location, providing more dining choices in the area.
Are there any parks or recreational areas near McDonald's?
Yes, the Washington & Old Dominion Railroad Regional Park is nearby, a great spot for outdoor activities before or after your meal.
What convenience stores are close to McDonald's?
Nearby convenience stores like 7-Eleven and Circle K can help if you need snacks or drinks to complement your visit.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website