Giant Food

4.3
492 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
1450 North Point Village Ctr, Reston, VA
20194, United States

Hours

Reviews

4.3
492 reviews
5 stars
283
4 stars
127
3 stars
39
2 stars
13
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some employees are praised for their helpfulness while others are criticized for poor attitudes and unprofessional behavior.

Pricing

Customers frequently mention high prices compared to competitors, with some feeling that the store is overpriced.

Product Quality

Concerns about stale or spoiled food items, particularly in the deli and produce sections, have been noted by several customers.

Store Environment

The store is generally described as clean and well-organized, but some customers have reported issues with loitering and safety.

Inventory Issues

Several reviews indicate problems with stock availability, particularly for specific items and fresh produce.
  • CC
    Critical Chris
    Dec 11, 2025
    3.0
    This company (Giant Food) advertises on the “Upside” app, but then doesn’t bother to actually process your cash back rebate, even after 11 days! What would Izzy Cohen have to say about this?!
  • SM
    Sarabi McClain
    Nov 30, 2025
    5.0
    Lovely staff, easy check out, easier return policy.
  • JS
    Josh Sullivan
    Oct 5, 2025
    1.0
    Regularly a homeless man that loiters for hours on end that is very erratic and threatening. They know about the issue but can not remove him from the store due to policy. This policy needs to be changed to allow the employees to do something about this.
  • JC
    Jennifer Chou
    Oct 2, 2025
    1.0
    I visited your store in North Point Village in the early afternoon of Thursday, October 2. After scanning a small container of pineapple chunks, I decided it was too pricey and asked a Giant employee at the self-checkout area -- a young White woman on the thin side -- if she could please cancel the item for me. She took the container and canceled the purchase. As she turned around she looked daggers at me -- with cold eyes that conveyed annoyance and hostility. Is this the kind of customer service/employee attitude that Giant finds acceptable?
  • CS
    Campbell Stewart
    Sep 10, 2025
    1.0
    Fruit is stale

Frequently Asked Questions About Giant Food

What are the store hours for Giant Food in Reston?

Giant Food in Reston is open daily from 6:00 AM to 11:00 PM. Note holiday hours may vary.

Does Giant Food in Reston offer curbside pickup and delivery services?

Yes, Giant Food offers both safe curbside pickup and convenient contactless delivery in the store's area.