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Giant Food

4.3
(497 reviews)

Business Details

(703) 437-0031

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
1450 North Point Village Ctr, Reston, VA
20194, United States

Hours

Reviews

4.3
497 reviews
5 stars
286
4 stars
127
3 stars
39
2 stars
13
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for poor attitudes and unprofessional behavior.

Pricing

Customers frequently mention high prices compared to competitors, with some feeling that the store is overpriced.

Product Quality

Concerns about the freshness and quality of produce and deli items, with reports of stale or spoiled products.

Store Environment

Generally clean and well-organized, but some customers noted issues with loitering individuals and checkout efficiency.

Inventory Issues

Reports of stock shortages and inconsistent availability of products, leading to customer frustration.
  • JC
    James Cloyd
    Feb 16, 2026
    5.0
    I stopped in this morning searching for a somewhat specialty item that I honestly didn’t expect the store to carry, and I wasn’t able to find it. However, Emad noticed I looked like I needed help and came right over to ask. He even offered to order the product for me, explaining that his goal is to keep customers happy. I was really impressed by his initiative and the level of service at Giant. Thank you for going the extra mile.
  • BO
    Brena Orellana
    Jan 19, 2026
    1.0
    It was supposed to be for a 4-year-old girl who doesn't eat spicy food, and it wasn't my mistake, but theirs. On another occasion I ordered a coffee and they gave me a full glass of pure milk.
  • CC
    Critical Chris
    Dec 11, 2025
    3.0
    This company (Giant Food) advertises on the “Upside” app, but then doesn’t bother to actually process your cash back rebate, even after 11 days! What would Izzy Cohen have to say about this?!
  • SM
    Sarabi McClain
    Nov 30, 2025
    5.0
    Lovely staff, easy check out, easier return policy.
  • JS
    Josh Sullivan
    Oct 5, 2025
    1.0
    Regularly a homeless man that loiters for hours on end that is very erratic and threatening. They know about the issue but can not remove him from the store due to policy. This policy needs to be changed to allow the employees to do something about this.

Frequently Asked Questions About Giant Food

What are the store hours for Giant Food in Reston?

Giant Food in Reston is open daily from 6:00 AM to 11:00 PM. Note holiday hours may vary.

Does Giant Food in Reston offer curbside pickup and delivery services?

Yes, Giant Food offers both safe curbside pickup and convenient contactless delivery in the store's area.

Brand Certified Facts from Giant Food

This information is certified by Giant Food and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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