Brand Certified
Five Guys
4.2(750 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
11674 Plaza America Drive, Reston, VA
20190, United States
Certified by Five Guys • Mar 01, 2026
(703) 707-1695
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/11674-plaza-america-drive
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 11674 Plaza America Drive in Reston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.2
750 reviews
5 stars
413
4 stars
210
3 stars
62
2 stars
21
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers have reported inconsistent food quality, with some experiencing soggy buns and poorly prepared burgers, while others praised the freshness and taste.
Service Experience
Service quality varies significantly; some customers received excellent, friendly service, while others encountered rude staff and issues with order accuracy.
Pricing Concerns
Many reviews mention that the prices have increased significantly, leading to dissatisfaction regarding value for money.
Cleanliness and Atmosphere
The restaurant is generally described as clean and inviting, although some customers noted issues with noise levels and the ambiance.
- JBJulian BuiFeb 11, 20265.0Top notch but expensive
- GCGerman ChavezFeb 11, 20265.0Muy buenas hamburguesas y bien servidas. Muy buen ambiente y buena atencion.
- CJCharles JacksonFeb 1, 20265.0The evening crew at five guys were above and beyond my meal and service was great
- ECEduardo CovarrubiasJan 27, 20264.0I was at Reston location, the system was down and they took my order anyway and said you can pay later. They serve my food and apologize again for the inconvenience It feel very good the way they treat it me!!
- SMSean McBrideJan 16, 20261.0I ordered online through the website and it said my food would be ready between 7-10 minutes, which my burger was. I got there nine minutes after ordering and it took a couple of minutes to get someone's attention even though I clicked in the webpage that I was there, and there were people standing around. It was person making the burgers that finally asked my name. Then I had to wait another 10 minutes to get fries to go w/ my burger. I told them the burger had been sitting there for 10+ minutes and would like a new one, but the staff looked at me like they didn't understand what I was saying. The original restaurants were so much better than the franchises.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys Reston accept reservations?
No, Five Guys at 11674 Plaza America Drive does not accept reservations.
What are the opening hours for Five Guys in Reston?
Five Guys Reston is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery services at this location?
Yes, Five Guys in Reston offers delivery through their online ordering system.
Can I customize my burger and milkshake at Five Guys Reston?
Yes, you can customize your burger with over 250,000 possible combinations and choose from over 1,000 milkshake varieties.
What payment methods are accepted at Five Guys Reston?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Five Guys Reston wheelchair accessible?
Yes, the restaurant features wheelchair accessible entrance, seating, parking, and restrooms.
Does Five Guys Reston offer gluten-free options?
While buns and some sauces contain gluten, burgers, hot dogs, and veggie sandwiches are available without buns via wraps or bowls. Cross-contamination risk remains.
What nearby salons can I visit before or after dining at Five Guys Reston?
You can visit nearby salons such as Sola Salon Studios, Renew You Aesthetics, Nova Fades, Curve Nail Studio, and Hair by Michelle located close to Five Guys.
Are there any fitness centers near Five Guys Reston?
Yes, Gold's Gym is nearby and you can make a workout visit before or after your meal at Five Guys.
What other dining options are near Five Guys Reston?
Nearby restaurants include Tropical Smoothie Cafe, Genji Sushi Reston, Primo Italiano, Crumbl - Reston, and Grill Kabob, providing a variety of cuisine choices.
Brand Certified Facts from Five Guys
This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: