Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers generally praised the freshness and taste of the bagels, but some reported issues with soggy or poorly prepared items.
Service Issues
Numerous reviews highlighted problems with order accuracy, long wait times, and inconsistent customer service.
Pricing Concerns
Many customers felt the prices were high for the portion sizes and quality, leading to dissatisfaction.
Cleanliness and Atmosphere
While some enjoyed the ambiance, others noted cleanliness issues and dissatisfaction with the lack of dine-in options.
GN
Grace Nzoupet
4 days ago
1.0
Today was my first time ordering from Einstein Bros. Bagels through DoorDash, and unfortunately it will also be my last.
I ordered a sausage, egg, and cheese sandwich, but instead received a bacon, egg, and cheese sandwich. This was not a small mistake — I cannot eat bacon, so my entire sandwich had to be thrown away. I contacted DoorDash, provided photo proof, and thankfully received a full refund.
I also called the store and spoke with a manager (his name was either Steve or Martin), but the situation already showed a serious lack of attention to orders.
The worst part of the experience was the cinnamon roll. It had an excessive amount of cream cheese icing on top — literally a thick block piled onto it. On top of that, the cinnamon roll wasn’t even warm — it was extremely cold. It looked completely unappetizing and poorly prepared. I threw it away immediately and honestly wish I had taken a picture because it was that bad. At this point, I’m just shocked that food was sent out in that condition.
I understand mornings can be busy and DoorDash orders can pile up, but basic order accuracy and food quality should still matter. Sending customers the wrong food and serving items prepared this poorly is unacceptable.
This was a horrible first impression, and I will not be ordering from this location again. Management should seriously evaluate order verification and food preparation standards.
JB
Jason Bryant
Feb 22, 2026
5.0
Excellent service and a good selection of bagels and spreads. Was only a little disappointed I couldn't get them all toasted.
MF
Mike Friedl
Feb 5, 2026
5.0
Always solid breakfast or lunch. Quick service, reasonably priced.
AB
Artecia Brown
Feb 1, 2026
1.0
They really need to do better. ALOT of egg shells were in our sandwich and I paid for extra brisket and didn’t receive it. It was a waste of money. Definitely my last time going here.
VV
VDP
Jan 30, 2026
5.0
Here we go again , it’s my fab breakfast place to grab and go
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular opening hours of Einstein Bros. Bagels at 1825 Fountain Drive, Reston, VA?
The Einstein Bros. Bagels location at 1825 Fountain Drive, Reston, VA is open daily from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels at this location is closed on Christmas Day every year.
What types of payment options are accepted at this Einstein Bros. Bagels location?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels offer in-store pickup or delivery services?
They offer in-store pickup as a pickup service, and also have delivery available.
Can I order Einstein Bros. Bagels' menu online or through a mobile app?
Yes, you can order online via their website and download their app from the Apple App Store or Google Play Store.
What are some of the specialty food items available at Einstein Bros. Bagels?
Specialties include gourmet bagels, signature cage-free egg sandwiches, Nova Lox sandwich, cold brew, hot coffee, and baker’s dozen bagel boxes.
Is there free parking available at or near Einstein Bros. Bagels?
Yes, there is free street parking and free parking lot availability near the location.
What nearby dining options can I visit before or after going to Einstein Bros. Bagels?
Nearby dining options include La Madeleine French Bakery & Café, CAVA Mediterranean Restaurant, Starbucks coffee shop, and Chipotle Mexican Grill.
What nearby services might be useful for customers visiting Einstein Bros. Bagels?
Customers might find nearby services such as Navy Federal Credit Union for banking, Bubbles Salons for beauty treatments, and The Container Store for home goods convenient during their visit.
Are there any notable attractions or landmarks near Einstein Bros. Bagels in Reston?
Yes, The Paramount, a landmark and historical building, is located nearby and could be worth visiting when in the area.
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