Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Reston ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
243 reviews
5 stars
153
4 stars
53
3 stars
21
2 stars
8
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their patience and knowledge about flavors.
Ice Cream Quality
The ice cream received positive feedback for its taste and variety, although some customers noted inconsistencies in freshness and portion sizes.
Location and Atmosphere
The shop's location in Reston Town Center is appreciated for its vibrant atmosphere, making it a popular spot for families and community gatherings.
Pricing Concerns
Several reviews mentioned that the prices are considered high relative to portion sizes, leading to some disappointment.
Cleanliness
Most customers found the store to be clean and well-maintained, contributing to a pleasant experience.
- IMIce Man2 days ago3.0Good smoothies Friendly staff
- TATanaz Akbar5 days ago5.0I had such a great experience with Wilma and Caden today (apologies if I spelled their names wrong!). They were incredibly kind and patient. I came in with my toddler, who kept asking for different flavors and changing her mind, and both of them handled it with so much sweetness and kindness. They were also really knowledgeable and helpful. I’ll definitely be coming back!
- JLJacqueline LayusAug 31, 20255.0My absolute favorite ice cream flavor is here. Coffee Coffee Buzz Buzz🥰
- BCblacktaurenz ChaAug 9, 20255.0옆 tatte에서 점심 먹고 후식으로 아이스크림 사서 산책하면 완벽한 루트
- EPElsa PageJul 15, 20254.0This Ben & Jerry's holds a special place in my heart, and I've been coming here for over fifteen years now. What started as childhood trips with my parents has turned into a personal tradition that I still enjoy as an adult. One of my favorite memories from being a kid was how generous the staff was with samples. I remember walking up to the counter, barely tall enough to see over it, and the workers would patiently let me try flavor after flavor until I found the perfect one. What amazes me is that nothing has changed - I'm now in my twenties, and the employees are just as friendly about letting me sample different flavors before I decide. There's something really heartwarming about that consistency. Over the years, I've settled into three favorites that I rotate between. Half Baked is probably my number one - the combination of cookie dough and brownie pieces is absolutely perfect. Cherry Garcia has this classic appeal with those sweet cherry chunks that never gets old. And Americone Dream with its caramel swirl and waffle cone pieces always feels like a special treat. But honestly, the ice cream is only part of the experience. The real magic happens when you take your scoop outside to one of the little tables and just watch the world go by. Reston Town Center always has this pleasant energy - families walking around, people heading to dinner, kids playing in the open areas. It's the perfect spot for people-watching while you enjoy your ice cream. The absolute best seats are the ones near the Mercury fountain. There's something so peaceful about sitting there with your ice cream, listening to the water and watching people stroll past. I've spent countless afternoons there over the years, from dealing with teenage drama to processing adult life challenges. That fountain area has become my go-to spot for thinking and unwinding. This place represents consistency in the best way possible. Good ice cream, friendly service, and a perfect location that feels like the heart of the community. Whether you're a kid trying ice cream for the first time or an adult looking for a moment of simple pleasure, this Ben & Jerry's delivers every time.
Frequently Asked Questions About Ben & Jerry’s
What are the operating hours of Ben & Jerry's in Reston?
Ben & Jerry's in Reston is open Monday to Thursday and Sunday from 12:00 PM to 9:00 PM, and on Friday and Saturday from 12:00 PM to 10:00 PM.
Where is Ben & Jerry's Reston location?
Ben & Jerry's Reston is located at 11916 Market Street, Reston, VA 20190, USA.
What types of payment does Ben & Jerry's Reston accept?
Ben & Jerry's Reston accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I order Ben & Jerry's ice cream in Reston for delivery?
Yes, delivery is available and you can order online at https://benjerrys.co/reston-takeout.
What ice cream specialties does Ben & Jerry's Reston offer?
They specialize in euphoric flavors, chunks & swirls, non-dairy options, waffle cones, sundaes, shakes, smoothies, pints, hand-packed pints, ice cream cakes, and catering services.
Does Ben & Jerry's Reston provide ice cream catering services?
Yes, they offer ice cream catering services including wedding and office catering, as well as mobile catering options.
Is Ben & Jerry's Reston wheelchair accessible?
Yes, Ben & Jerry's Reston has a wheelchair accessible entrance and welcomes families and the LGBTQ community.
What nearby places can I visit before or after enjoying ice cream at Ben & Jerry's Reston?
Nearby places include Reston Town Center Multiplex Cinema for movie lovers, Pottery Barn for home decor shopping, and Origins Beauty Salon for beauty treatments, all within walking distance.
How can employees from nearby companies like GridPoint or TTI Capital benefit from visiting Ben & Jerry's Reston?
Employees from nearby companies such as GridPoint and TTI Capital can enjoy a refreshing break with a variety of ice cream flavors, shakes, or sundaes at Ben & Jerry's during their workday or after hours.
Are there entertainment options close to Ben & Jerry's Reston to combine with a visit?
Yes, LOOK Dine-in Cinemas and Reston Town Center Multiplex Cinema are close by, perfect for catching a movie before or after enjoying ice cream at Ben & Jerry's Reston.