Brand Certified
Ben & Jerry's
4.4(245 reviews)
Certified by Ben & Jerry's • Mar 01, 2026
Business Details
11916 Market Street, Reston, VA
20190, United States
Certified by Ben & Jerry's • Mar 01, 2026
(703) 787-9096
Certified by Ben & Jerry's • Mar 01, 2026
https://www.benjerry.com/reston
Certified by Ben & Jerry's • Mar 01, 2026
About
Certified by Ben & Jerry's • Mar 01, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Reston ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Ben & Jerry's • Mar 01, 2026
Hours
Certified by Ben & Jerry's • Mar 01, 2026
Reviews
4.4
245 reviews
5 stars
155
4 stars
53
3 stars
21
2 stars
8
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Ice Cream Quality
The ice cream received high marks for taste and variety, with several customers expressing their love for specific flavors.
Cleanliness
The store was frequently noted as clean and well-maintained, contributing to a positive overall experience.
Pricing Concerns
Some customers felt that the prices were high relative to portion sizes and quality, indicating a desire for better value.
Location Appeal
The location was appreciated for its vibrant atmosphere and proximity to community activities, enhancing the overall experience.
- ECElias CollierJan 2, 20265.0Such a great time! I’ve been twice and had the pleasure of being helped by Thelma both times. She is so personable and gave us amazing recommendations. If not for the ice cream, come for the service alone!
- LBLiam BJan 2, 20265.0The employee Thelma gave excellent advice and was very efficient and a overall great experience!
- IMIce ManNov 22, 20253.0Good smoothies Friendly staff
- TATanaz AkbarNov 19, 20255.0I had such a great experience with Wilma and Caden today (apologies if I spelled their names wrong!). They were incredibly kind and patient. I came in with my toddler, who kept asking for different flavors and changing her mind, and both of them handled it with so much sweetness and kindness. They were also really knowledgeable and helpful. I’ll definitely be coming back!
Brand Certified Facts from Ben & Jerry's
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Certified March 01, 2026Yext Knowledge Graph
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