Certified by Chipotle Mexican Grill • Apr 26, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 26, 2026
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM
Reviews
3.6
747 reviews
5 stars
314
4 stars
168
3 stars
64
2 stars
39
1 star
162
CO
Caitlin Ogg
2 days ago
2.0
Every time I've been to this particular Chipotle and ordered a steak bowl I always get a ton of gristle. First time ok.. second time I'll try again 3rd time im done.
BB
B
3 days ago
2.0
This location consistently provides issues.
Mobile orders have, more often than not, resulted in incorrect items. Eventually we learned to check the items. But for items like a burrito, there's not a great way to check that it is correct, short of eating it there.
There have been times when we have gone in person, redeemed an app reward right in front of the cashier, and then are told the reward has already been used. The team there just doesn't care to try and resolve any issues. And if we know that our reward should be valid, it feels pretty horrible to have the cashier shrug their shoulders and say "the machine says it's invalid" and offer nothing further.
The only reason this gets two stars is because in the few times where they've finally got things right, the food is fine.
This location and staff feels like one of the worst spots we've been to. Hopefully things improve for others in the future.
TF
Taras Fedoriv
Apr 17, 2026
1.0
very slow workers
AS
Austin Shaeffer
Mar 14, 2026
1.0
staff had a bad attitude. They were out of things some how? they charged me for an extra tortilla I asked for but didnt put it in the bag. Staff was looking about racist things while I was there.
If I wanted a middle school cafeteria I shouldn't have to pay this much
KR
Kerlin Reyes
Feb 18, 2026
1.0
I stop around 7pm to order takeout. Is been multiple times where I had been disappointed. However this time was really bad experience, the line super dirty, rice super salty, they don't have any vegetables, the guy in the back who apparently cooks was eating behind the line, making joke with the other coworker at from. This not the first time and I continue to order because I really like the food, however I probably will take the business somewhere else.
Please train your staff properly..
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Reston?
Chipotle Mexican Grill in Reston is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Reston?
It is located at 12152 Sunset Hills Rd, Fairfax, Reston, VA 20190, USA.
Does Chipotle Mexican Grill in Reston offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How does Chipotle ensure the quality of its food?
Chipotle follows 'Food with Integrity' principles, sourcing responsibly from farms adhering to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What types of cuisine does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads.
Can I earn rewards or get exclusive offers from Chipotle Reston?
Yes, by signing up for Chipotle Rewards, you can get exclusive offers and earn free food.
What is the best way to order food from Chipotle Reston?
You can order online through their website https://order.chipotle.com/ or use the Chipotle mobile app available in the App Store.
Are there any notable places near Chipotle Mexican Grill in Reston to visit before or after your meal?
Yes, you can visit RTC West shopping and restaurant area, or relax at nearby hotels like Extended Stay America and Homestead Studio Suites.
How can the nearby transit or landmarks help customers find Chipotle Reston?
Customers can use well-known places such as RTC West shopping center or nearby banks like M&T Bank and Citizens Bank to orient themselves towards Chipotle at 12152 Sunset Hills Rd.
What other dining options are available close to Chipotle Mexican Grill in Reston?
Nearby dining options include Potbelly Sandwich Shop, Chick-fil-A, mezeh Mediterranean restaurant, Cooper's Hawk Winery and Restaurant, Nando's Peri-Peri, Carrabba's Italian Grill, and First Watch for breakfast and brunch.
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