Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor food quality, including cold, stale, and incorrect orders.
Service Issues
Many reviews highlighted slow service, rude staff, and frequent mistakes with orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Inconsistent Experience
The quality of food and service varied significantly, with some customers having positive experiences while others faced numerous issues.
JN
Jessica Nicole
Dec 28, 2025
1.0
The food quality has been poor for over a year. We gave it another shot after not eating here for at least 6 months. It unfortunately failed again. We ordered baked potatoe with cheese and received it with onions all over it. Fries tasted as though they were a day old, very greasy and stale, chicken nuggets same (stale and hard) burger was missing toppings and had random toppings that we didn't ask for.
DQ
Donna Quiñones
Nov 26, 2025
3.0
Google map said it was open but had to go to another location.
JL
Jesse Lewis
Nov 9, 2025
1.0
Egg shells all in my breakfast sandwich, come on people. Was not worth $20. We will no longer be going back.
HH
Hannah Hudson
Oct 30, 2025
2.0
To the lady at the Drive Thru window today at lunch, i think it was kind of rude how you still proceeded to aggressively hand my food through the after I told you honestly that I wouldn’t be able to take my food since I had no other form of payment cause my card was declining. I respectfully apologized and told you I wouldn’t be able to pay for it, while I understand it would’ve been a loss to the restaurant I was being a Good Samaritan and being honest not taking the food. You then proceeded to still hand it to me and told me to have a good day. Normally i don’t complain especially not in the case of free food but I didn’t want the food after I couldn’t pay for. I’m more or less disappointed because of the tone and aggression that came across because I had just come through on the lunch rush and was an inconvenience. Needless to say she made me feel really bad about the situation and I shouldn’t because I told her that if I couldn’t pay for it so I wouldn’t be taking it.
BS
Benson Shull
Oct 8, 2025
1.0
I’ve been here multiple times because who doesn’t love Wendy’s 5 for 5 but they have screws my order up every single time and the workers are very rude
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, you can order for delivery or takeout via the Wendy's mobile app or the website order.wendys.com, where you can select this Radford location.
Is this Wendy's location currently open?
Yes, this Wendy's at 7370 Peppers Ferry Road in Radford, VA is open and committed to serving customers daily.
Are there job opportunities at this Wendy's in Radford, VA?
To check for job openings, visit the Wendy's careers page and search for positions in Radford, VA. Availability is updated regularly.
How can I contact this Wendy's location for questions or feedback?
You can contact this Wendy's directly at (540) 639-3170 or provide feedback through their Customer Care team via phone, live chat, or satisfaction survey online.
What payment methods are accepted at this Wendy's?
They accept American Express, cash, Discover, Mastercard, and Visa payments.
What other dining options are nearby this Wendy's location?
Nearby fast food options include another Wendy's and Taco Bell, making it easy to choose between several popular quick-service restaurants.
Are there useful nearby stores or services near Wendy's for customers?
Yes, customers can combine a visit with stops at Walmart Pharmacy for prescriptions or Badcock Home Furniture &more for shopping needs nearby.
What nearby services could be helpful for customers visiting Wendy's?
Nearby services include Verizon Wireless Retailer for mobile needs, Enterprise Rent-A-Car for travel, and Doug's Suds Car Wash to clean your vehicle before or after your meal.