Wendy's

3.3
268 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7370 Peppers Ferry Road, Radford, VA
24141, United States

Hours

Reviews

3.3
268 reviews
5 stars
93
4 stars
51
3 stars
36
2 stars
21
1 star
67

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.

Service Speed

Customers reported consistently slow service, with long wait times both in the drive-thru and inside the restaurant.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Mixed feedback on food quality; while some praised fresh food, many reported cold, old, or poorly prepared items.

Cleanliness

Concerns raised about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
  • JL
    Jesse Lewis
    Nov 9, 2025
    1.0
    Egg shells all in my breakfast sandwich, come on people. Was not worth $20. We will no longer be going back.
  • HH
    Hannah Hudson
    Oct 30, 2025
    2.0
    To the lady at the Drive Thru window today at lunch, i think it was kind of rude how you still proceeded to aggressively hand my food through the after I told you honestly that I wouldn’t be able to take my food since I had no other form of payment cause my card was declining. I respectfully apologized and told you I wouldn’t be able to pay for it, while I understand it would’ve been a loss to the restaurant I was being a Good Samaritan and being honest not taking the food. You then proceeded to still hand it to me and told me to have a good day. Normally i don’t complain especially not in the case of free food but I didn’t want the food after I couldn’t pay for. I’m more or less disappointed because of the tone and aggression that came across because I had just come through on the lunch rush and was an inconvenience. Needless to say she made me feel really bad about the situation and I shouldn’t because I told her that if I couldn’t pay for it so I wouldn’t be taking it.
  • BS
    Benson Shull
    Oct 8, 2025
    1.0
    I’ve been here multiple times because who doesn’t love Wendy’s 5 for 5 but they have screws my order up every single time and the workers are very rude
  • GB
    Guy Burney
    Sep 24, 2025
    5.0
    Late night oasis in the Radford, Virginia area
  • KF
    King Fox
    Sep 22, 2025
    1.0
    Bacon was black burnt on both burgers, was too aggravated about to go back.

Frequently Asked Questions About Wendy's

Is 7370 Peppers Ferry Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.