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Wendy's

3.3
(275 reviews)

Business Details

(540) 639-3170

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7370 Peppers Ferry Road, Radford, VA
24141, United States

Hours

Reviews

3.3
275 reviews
5 stars
94
4 stars
50
3 stars
39
2 stars
22
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, with many experiencing incorrect orders and long wait times.

Food Quality

The quality of food was inconsistent, with complaints about cold, old, or improperly prepared items, including missing ingredients.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews indicated a lack of training and poor management among the staff.
  • TT
    Tiffany
    1 day ago
    2.0
    I came through last night and ordered a classic chicken sandwich combo, PLAIN. When I got home I saw my sandwich was not plain and my fries were really old and stale and cold. I only live 5 minutes away. I understand that fast food gets busy, (they werent when i pulled up)but when an easy order like mine comes through, i do expect it to be done correctly. The drive thru lady rang it up correctly because I could see it on the screen at the speaker say "plain", so the person making the sandwich didn't read the screen apparently. And it is on both of them for the really stale fries that were obviously old. I wouldnt have minded to wait for fresh ones. There have been other times I have came through there and gotten the 10 PC nugget meal(which isnt cheap) and dont grt my sauce and the fries are old and nasty. You guys really need to do better.
  • MP
    Matthew Plumley
    Feb 1, 2026
    1.0
    Wish I could give a negative on service. Quit coming here because of incorrect orders and completely rude service. Tried it again twice this week. Absolutely horrendous service. Rudest and most sarcastic service you’ll ever get. You won’t see me here again. Literally almost walked out.
  • DS
    Destinee Snyder
    Jan 26, 2026
    1.0
    I was sitting in the drive thru when i watched an employee pick up a dish rag use it and not change his gloves when he went to make the rest of the food 🤮🤮
  • DQ
    Donna Quiñones
    Nov 26, 2025
    3.0
    Google map said it was open but had to go to another location.
  • JL
    Jesse Lewis
    Nov 9, 2025
    1.0
    Egg shells all in my breakfast sandwich, come on people. Was not worth $20. We will no longer be going back.

Frequently Asked Questions About Wendy's

Is 7370 Peppers Ferry Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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