Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional service, with many experiencing incorrect orders and long wait times.
Food Quality
The quality of food was inconsistent, with complaints about cold, old, or improperly prepared items, including missing ingredients.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews indicated a lack of training and poor management among the staff.
TT
Tiffany
1 day ago
2.0
I came through last night and ordered a classic chicken sandwich combo, PLAIN. When I got home I saw my sandwich was not plain and my fries were really old and stale and cold. I only live 5 minutes away. I understand that fast food gets busy, (they werent when i pulled up)but when an easy order like mine comes through, i do expect it to be done correctly. The drive thru lady rang it up correctly because I could see it on the screen at the speaker say "plain", so the person making the sandwich didn't read the screen apparently. And it is on both of them for the really stale fries that were obviously old. I wouldnt have minded to wait for fresh ones. There have been other times I have came through there and gotten the 10 PC nugget meal(which isnt cheap) and dont grt my sauce and the fries are old and nasty. You guys really need to do better.
MP
Matthew Plumley
Feb 1, 2026
1.0
Wish I could give a negative on service. Quit coming here because of incorrect orders and completely rude service. Tried it again twice this week. Absolutely horrendous service. Rudest and most sarcastic service you’ll ever get. You won’t see me here again. Literally almost walked out.
DS
Destinee Snyder
Jan 26, 2026
1.0
I was sitting in the drive thru when i watched an employee pick up a dish rag use it and not change his gloves when he went to make the rest of the food 🤮🤮
DQ
Donna Quiñones
Nov 26, 2025
3.0
Google map said it was open but had to go to another location.
JL
Jesse Lewis
Nov 9, 2025
1.0
Egg shells all in my breakfast sandwich, come on people. Was not worth $20. We will no longer be going back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, you can order for delivery or takeout via the Wendy's mobile app or the website order.wendys.com, where you can select this Radford location.
Is this Wendy's location currently open?
Yes, this Wendy's at 7370 Peppers Ferry Road in Radford, VA is open and committed to serving customers daily.
Are there job opportunities at this Wendy's in Radford, VA?
To check for job openings, visit the Wendy's careers page and search for positions in Radford, VA. Availability is updated regularly.
How can I contact this Wendy's location for questions or feedback?
You can contact this Wendy's directly at (540) 639-3170 or provide feedback through their Customer Care team via phone, live chat, or satisfaction survey online.
What payment methods are accepted at this Wendy's?
They accept American Express, cash, Discover, Mastercard, and Visa payments.
What other dining options are nearby this Wendy's location?
Nearby fast food options include another Wendy's and Taco Bell, making it easy to choose between several popular quick-service restaurants.
Are there useful nearby stores or services near Wendy's for customers?
Yes, customers can combine a visit with stops at Walmart Pharmacy for prescriptions or Badcock Home Furniture &more for shopping needs nearby.
What nearby services could be helpful for customers visiting Wendy's?
Nearby services include Verizon Wireless Retailer for mobile needs, Enterprise Rent-A-Car for travel, and Doug's Suds Car Wash to clean your vehicle before or after your meal.
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