Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,288 reviews
5 stars
645
4 stars
484
3 stars
391
2 stars
228
1 star
540
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with many experiencing long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, including raw meat and stale fries.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables and bathrooms.
Staff Attitude
Customer service varied significantly; some praised individual staff members while others reported rude or unhelpful behavior.
Overall Experience
Many customers expressed dissatisfaction with their experiences, indicating a need for management improvements and better staff training.
- AJAmy Jackson5 days ago1.0Drcided to visit at this mcdonald's today....And I was immediately reminded why I don't eat here anymore. Please stop sending your customers around out of the drive thru and parking them.So you can get your drive thru numbers down.It is absolutely insane when there's no one in the drive thru but yet you still make people parking parking spots. you want to park me in a curbside pickup spot, which if I wanted to do curbside, I would have ordered it on the app and did that myself and have to back out of your parking lot that people fly down and take the risk of being hit because no one pays attention. And on top of that, I can't remember the last time I actually got fresh fries. And on top of that, when I check my order and it's wrong.I now have to get out of the car and walk into the building to deal with it when it defeats the purpose of drive thru to begin with
- AMaustin mckayNov 16, 20251.0Consistently absolute SLOWEST McDonald’s I’ve ever been to. Today I wasted 15 min for a sandwich. Had to finally ask a hardly verbal employee what the deal was. Then I got the wrong order. Never fails at the bottom bridge McDonald’s
- TMTaariq McLeodNov 13, 20251.0Slow service. Consistently missing items. Poor customer service.
- JBJonny BoiNov 12, 20251.0Waited 20mins for the Daily double meal deal.. burger was burnt and cold somehow, fries were freshly undercooked and soggy, surprisingly got two extra nuggets, but when I asked for ketchup with my fries and nuggets, I was handed exactly 3 packets and was told that if I wanted 3 more I was going to have to buy them… Now I get this seems trivial, but since when have you had to pay for ketchup in the first place?? I just spend like $10 with yall and I don’t even get ketchup for my fries anymore?? Service and food have gone to shit under the new management.
- WHWilliam HollisOct 29, 20255.0I hate going to McDonalds but I go to this one a lot. There's a middle aged lady who works the drive-through who is wonderful. I absolutely love her. She is always so polite and respectful. She nearly brings me to tears every time I go through there because most McDonalds staff have the worst attitude but this lady is there almost every day doing a great job. I will say, they've had some other staff who aren't great, but I continue going to this McDonald's because of this one woman. I'm sure she should be making a lot more money than she does.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2138 Pocahontas Trail, Quinton, VA?
The regular dining hours are from 6:00 AM to 11:00 PM every day of the week.
When is the drive-thru service available at this McDonald's location?
Drive-thru is open daily from 5:00 AM to midnight.
Does McDonald's at this location offer delivery service, and what are the delivery hours?
Yes, delivery is available daily from around 5:15 AM to 11:30 PM.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any curbside pickup services available at this McDonald's?
Yes, curbside pickup is one of the available services.
Can I order McDonald's food through a mobile app?
Yes, you can order using the official McDonald's app available on Apple App Store and Google Play Store.
Does this McDonald's location have free WiFi for customers?
Yes, WiFi is available for customers at this location.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Starbucks and Dunkin'. They are convenient spots to visit for coffee or snacks in addition to your McDonald's visit.
Are there any pharmacies or drugstores near McDonald's at 2138 Pocahontas Trail?
Yes, nearby pharmacies include Rite Aid and Walgreens, which you can visit for health and convenience needs before or after your meal.
What gas stations are close to this McDonald's that I could stop at for fuel?
Nearby gas stations include Exxon & Mobil Stations, Mobil, Fas Mart, bp America, BP, and Shell, making it convenient to fuel up when visiting the area.