Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
While some customers praised the food, particularly the chicken and biscuits, there were numerous complaints about food being cold, overcooked, or incorrect.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty bathrooms and unkempt dining areas.
Staff Attitude
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
Management Issues
Many reviews pointed to poor management, including understaffing, lack of organization, and failure to address customer complaints.
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xochelis hernandez
3 days ago
1.0
The food was delicious, but the manager, I think her name was Brittney, was in a bad mood. We eat at the restaurant in Quinton very often, and because we had a Taco Bell bag, she came over yelling horrible things at us. That's not a good attitude for a manager. If she had approached us calmly and told us that we couldn't bring food from another restaurant, I would have understood, but she came over yelling. I will never go back to that restaurant. I hope the owners do something about this; their employees shouldn't be racist.
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Linda Buchanan
Dec 17, 2025
4.0
Too expensive and long wait
LW
Leigh Weaver
Dec 12, 2025
1.0
Never returning to this establishment. Have been probably 3 times and waited in the drive thru for at least 45 mins each time. How hard is it to get chicken at A CHICKEN PLACE?? Never again.
RM
Rafael Maldonado
Dec 12, 2025
1.0
This place never has anything ready or in stock. They are always out of a specific piece of chicken or sides. They seem to never have enough of any item in stock. Skip this one and take your business to another restaurant where you can find all the food items in stock.
JM
Josephina M
Nov 30, 2025
3.0
Low rating due to some major health concerns and some staff in the kitchen thinks they are at home using f-bombs repeatedly for no reason. There were patrons in the dining area . Everyone can hear your vulgarites. Grow up and act professionally. There seems to be a couple leaks or was a couple and the ceiling tiles are covered in mold right near the air vents. Especially bad for employees that have to be in the building all day. Also bathroom was dirty and one stall didn't have toilet paper. I got my food in a timely manner and the kid that took my order was friendly. *Will revise if changes are made the next time I come thru AND there is acknowledgement from owner or general manager, etc *