Dunkin' - Closed

Reviews

• QC

  Q's Tastee Cakes (Q's Tastee Cakes)

  Aug 26, 2025
  1.0
  Employees seem lackadaisical. Unwelcoming and move with no sense of urgency or purpose. One employee finished her conversation with her coworker, and then just looked at me when she was done and I had to greet her with a good morning, how you doing? Didn’t get a response back. Either employees need customer service training or hire new employees with better attitudes.
• NM

  Nathalya Mathus

  Apr 27, 2025
  1.0
  If i could give this place zero stars i would. This place is extremely unprofessional. made an online order without realizing it was a marine base which i couldn’t get through, i’m not from here. I had called to ask for a refund and the girl on the phone denied it to me. i asked if there’s any way they can help so i can get my order and the girl proceeded to tell me the app could refund it to me but i had walked her through the app and telling her i don’t see that option. at this point i was annoyed cause she wasn’t helping. i asked her if she could possibly have my order made somewhere else and she said no i would have to contact corporate. i had asked to speak to manager and she said she was and i asked if i could speak to someone else. she put the phone down not going on mute and began to mock me and hung up. after that i called back and she hung up the phone on me. this was so unprofessional not sure how she became a manager if she even is one. i went to a different dunkin and they were helpful and actually told me the girl could have canceled my order she had access to it. she needs to be properly trained and needs better customer service. this is the worst customer service ever. she needs to be talked to.
• DD

  David Dinges

  Dec 27, 2023
  1.0
  No coffee or donuts available at 4:34pm. They close at 5pm. That's why we can't keep business on base.
• PW

  Porscha Williams

  Nov 15, 2023
  1.0
  Who makes the tea at this location?! The sweet tea is awful.
• TN

  Tori Nash

  Apr 20, 2022
  5.0
  This is my FAVORITE Dunkin’! The coffee and the employees!

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