Tropical Smoothie Cafe

Reviews

• JB

  jordan brezovec

  Jan 7, 2023
  1.0
  please hire someone who can make a decent smoothie or item on the menu
• SK

  Stephanie K

  Jan 9, 2022
  1.0
  I ordered a meal to be picked up at this location on 12/17/2021. When it was finally time for me to take my lunch break I opened the sandwich to find the most disgusting thing. I was absolutely shocked and disappointed that the staff still decided to wrap this up and hand it off for someone to eat. The fact that they overlooked this shows that this location has no sanitary or safety measures set in place. I was furious as I had this order picked up by a coworker and could not leave my workplace to go and re order. I reached out to what I thought was customer service and all it did was send my complaint to the owner whom was of NO HELP! To this day I have not received the refund I requested and the owner claimed he did not know how to process it. I do not recommend this location unless you’d like hair in it.
• AA

  Ahmed Almassri

  Mar 13, 2019
  1.0
  I went to this location 4 or 5 times and honestly i had a bad experience every time, the staff are really not good at all , and i got a wrong or mistake in the order every time. once i got my wrap with no chicken !!! they just forgot the chicken, and i called the owner he did nothing. and today the same bad staff and the smoothie test ice only.
• WJ

  Will Jones

  May 27, 2018
  2.0
  I come to this tropical smoothie every few weekends, and the food and smoothies are always good quality, but I have never had an enjoyable experience with the staff. The staff tend to never be enthusiastic on any day that I show up. They seem upset to be there, and that gets projected onto customers every time I go. I don’t feel comfortable going into the building because I feel like I’m burdening someone by just ordering something. Additionally, just today, one of the staff members walked away from me while I mentioned that an item was incorrect on my order. I was the only person in the place and I spoke loudly and clearly enough that I don’t feel that I was not heard. Again, good product, bad customer service. I don’t know how much more I’m willing to go here.
• AA

  A

  Apr 1, 2018
  3.0
  I give tropical smoothie three stats because though their food and drinks are great, their customer service and atmosphere are non-existent. Veggie I even arrived I called to make sure they'd be open on Easter. The person who answered the phone was not friendly and short. I was not greeted and the cashier said 5 words to me the entire conversation we had and was spoke very quietly. No music playing, bathroom needs some help.

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