McDonald's

3.5
878 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 Maple Ave, Purcellville, VA
20132, United States

Hours

Reviews

3.5
878 reviews
5 stars
325
4 stars
181
3 stars
147
2 stars
71
1 star
154

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions, including dirty floors and tables, with some noting that the restaurant was clean during certain visits.

Order Accuracy

A significant number of reviews highlighted issues with incorrect or missing items in orders, particularly in the drive-thru.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and poor communication.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others enjoyed their meals.

Service Speed

Customers noted inconsistent service speed, with some experiencing long waits, especially during busy times or when using mobile orders.
  • BJ
    Brad Johnson
    3 days ago
    1.0
    I have never tried their tenders before, and finally decided to. I was severely disappointed! They were very small, and the meat was extremely tough and chewy!! I couldn't eat any of them at all !! $7 WASTED!! Just to let you know, my dog wouldn't even eat them!!! I wish I had taken a photo and video before I decided to submit this review so y'all could see I'm not lying!! Sorry bout that 😮‍💨
  • RN
    Randy Nixon
    Dec 27, 2025
    1.0
    More often than not items are missing from my order and fries are always undercooked.
  • BS
    Byron Smith
    Dec 23, 2025
    1.0
    Chicfila is by orders of magnitude more busy than this McDonalds, yet their restaurant is always clean - even during the afternoon rush. Every time that I have walked into this McDonalds (3 times in the last 6 months), it is beyond filthy - even during slow periods. There are flies on the food, the floors are sticky, the drink machines are disgusting, it goes on. I get it - it is McDonalds, but you've gotta have some standard to uphold. Avoid this place til they can figure out how to maintain cleanliness.
  • DC
    Devin Crump
    Nov 24, 2025
    1.0
    It’s unfortunate that even though no one expects gourmet food from McDonald’s, you’d at least hope for something decent—especially around a busy holiday when people are stressed, on the go, and looking for a quick meal. This location clearly cares more about rushing customers out the door than serving acceptable food. I just ordered a Quarter Pounder that was so dry and stale it looked and tasted like it had been sitting out for days. It’s honestly sad that this is the quality we’re expected to spend our money on. Gross and extremely disappointing.
  • RR
    RampratIAD!
    Nov 13, 2025
    5.0
    Yolanda and staff are always #1! I know my food will be hot and made right! Thank you Mgr. Yolanda!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 121 Maple Ave, Purcellville?

McDonald's in Purcellville operates daily from 4:30 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.

Is the McDonald's drive-thru open 24 hours?

The drive-thru at this McDonald's is open daily starting at 4:30 AM but closes early at 4:00 AM the following day, effectively offering service throughout the day and night.