Chipotle Purcellville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including cold items, stale chips, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor service, including incorrect orders, rude staff, and long wait times for pickup orders.
Cleanliness
Several customers noted that the restaurant was not consistently clean, with messy dining areas and food prep stations.
Customer Experience
While some customers praised friendly staff and good service, others expressed frustration with management and overall customer service.
Value for Money
Many reviews mentioned that the prices felt high compared to the portion sizes and quality of food received.
JR
Jason Robinson
Nov 11, 2025
1.0
Manager was working the line, didn't listen to direction, won't be back.
SG
Shane Gotschi
Nov 4, 2025
1.0
How do you forget to fulfill the to go order for a place that an ingredient is supposed to go?! The spot is empty! The incompetence is insane.
DF
dylan fudge
Nov 4, 2025
5.0
Consistently great food at this location.
JM
John Muth
Oct 21, 2025
1.0
Problem with my pick up order, which happens. But, maddening is that they have the phone set up so you can’t talk to the store no matter what. Will be disputing the whole order with my credit card.
MF
M Frank
Oct 14, 2025
2.0
Is it just me or is the guac really salty? I do love Chipotle but this last time I got super sick. I had the vegetarian bowl, which is what I usually get. I do not eat there frequently, and now I remember why.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Purcellville?
Chipotle Purcellville is open every day from 10:00 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Purcellville?
It is located at 1200 Wolf Rock Dr, Loudoun, Purcellville, VA 20132, USA.
Does Chipotle Purcellville offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can I order food online from Chipotle Purcellville?
You can order online via their website at https://order.chipotle.com or use the Chipotle app available on the Apple App Store.
What type of food does Chipotle Purcellville serve?
Chipotle offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms that practice humane and sustainable farming.
What payment methods does Chipotle Purcellville accept?
They accept credit cards and offer gift cards as well.
What are some nearby places of interest to Chipotle Purcellville?
Nearby places include Supercuts hair salon, Dunkin' coffee shop, Panera Bread café, and Manhattan Pizza Purcellville.
Are there coffee shops near Chipotle Purcellville for grabbing a drink before or after your meal?
Yes, Dunkin' and Starbucks are nearby coffee shops where you can enjoy coffee and snacks close to Chipotle.
Where can I find other dining options near Chipotle Purcellville?
You can also visit nearby restaurants like MOD Pizza, Jersey Mike’s Subs, IHOP, and The Wine Kitchen Purcellville for a variety of dining experiences.