Wendy's

3.6
554 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
660 E.Main St, Pulaski, VA
24301, United States

Hours

Reviews

3.6
554 reviews
5 stars
210
4 stars
129
3 stars
83
2 stars
52
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, with reports of dirty dining areas and unsanitary food handling.

Food Quality

While some customers enjoyed the food, many complained about cold or improperly prepared items, indicating inconsistency in food quality.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported unprofessional behavior and lack of care.
  • DA
    Dolly Adkins
    5 days ago
    2.0
    Ask for your receipt because your going to need it when they dont give you everything you ordered & paid for. I would advise you to check your bag before you pull off because the lobby will be locked so you will have to go through drive thru again while the food you did receive gets cold. Im tired of giving it another chance. The food tonight was some of the worst I've ever gotten from any fast food place.
  • CW
    Cody Waddell
    Dec 21, 2025
    1.0
    Can't even get my child's order right and was also very rude with me tonight I will not be going to this wendys ever again from now on Dublin is getting my business
  • TS
    Tamarra Smith
    Dec 20, 2025
    1.0
    When we pulled into the parking lot, all four employees were outside talking. There is nothing worse than having to wait 6 minutes in fresh chicken just to get the rest of your food old. Sent the old fries back, and do you know this young manager, looked to be 20-24, acted like he was doing me a solid by giving me an extra "fresh" fry with the replacement. Both large fry containers were half-full, and still old. Just re-dropped and salted. That or the grease hasn't been change. My burger was room temperature, with no extra pickle extra onion. What happened to quality, taking pride in what you do? It seems like anyone under 26 is simple minded and/or lazy.
  • HC
    Heidi Corace
    Dec 18, 2025
    1.0
    got a biggie bag with just cheese on burger had to come back and pay for another one, and when we got one he asks us to check it instead of double checking it himself when he handed it to us
  • LC
    Lottä Cox
    Nov 13, 2025
    1.0
    Hate this place smh not cause of the food but the people always suck

Frequently Asked Questions About Wendy's

Is Pulaski Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Pulaski, VA?

The drive-thru at Wendy's Pulaski is open daily from 10:00 AM to 2:00 AM.