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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pulaski, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 647 E. Main for the ultimate SONIC experience!
Customers frequently reported long wait times, incorrect orders, and poor service experiences.
Food Quality
Mixed reviews on food quality, with some praising the milkshakes and tater tots, while others complained about cold or poorly prepared items.
Staff Attitude
While some reviews highlighted friendly and helpful staff, others noted rudeness and lack of attention from employees.
Mobile Ordering Problems
Many customers experienced issues with mobile orders, including delays and incorrect items.
FD
Falyn Doyle
4 days ago
3.0
There food is always hot and really good and the service is great but I always wait forever to get my food. I waited 20 minutes just for a chicken sandwich and cheese sticks. Its a little ridiculous but still good food
JJ
Jess
Dec 27, 2025
3.0
Slow service, food is decent
ST
Shiann “DaceyBear” Taylor
Nov 30, 2025
5.0
Absolutely lovely young man serviced us with an amazing attitude! Food was good and came out right. 10/10 service.
LC
Lottä Cox
Nov 13, 2025
5.0
Milky shakes r on point
JB
Jessica Barr
Oct 31, 2025
1.0
Ordered on the app because I frequent Sonic at a different location. Never have a problem. Waited 45 minutes for a small order. When it finally did show up half was missing and the drinks spilled immediately after handing them to me. Carhop offered to get me new ones.... waited another 10 minutes and then decided to cut my losses. Wishing I could get my $20 back because that was the WORST experience I have ever had. My suggestion.... go ANYWHERE else for food.