Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Providence Forge Subway® Restaurant at 9060 Pocahontas Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
We highly recommend not eating at this particular Subway or you will be CHEATED OUT OF HALF THE MEAT. We went to this Subway 6 years earlier and was shorted by HALF THE MEAT and they did not want to correct it. So I called Corp at that time and was told they would make it right, but that never happened. We stopped going to that Subway until last Saturday and again we were both AGAIN CHEATED OUT OF HALF THE MEAT. I called and could not get thru for several days. I finally got a manager that said they would not refund our money but would make us both subs correctly, with a copy of our receipt and to wait until the next day, so she would be in. When my husband got there, the manager stayed in the back and the owner refused to replace both subs and actually lied about how we got half the meat. He said qe were told they were out of pepperoni and I agreed to take ham instead and it was the correct amount. That conversation never happened and even if it did, we still only got HALF THE MEAT for both subs. This owner was rude and told me we should be happy he even gave us one free sub, but we paid for two subs with HALF THE MEAT. so we actually paid $12 per sub that was tossed saled on bread. If you do go to this location, PLEASE COUNT THE SLICES OF MEAT,
TC
Tim Caldwell
Oct 26, 2025
1.0
The point of placing a to go order is so you don't have to wait. When I arrived the girl was just talking to a guy hanging out and 5 other people were in line. Needless to say my order was not ready. The other employee asked for help but did not receive it. Ridiculous.
SR
Sue Rice
Aug 30, 2025
5.0
I must say that the main reason I give this Sunday my business is because of the EXCELLENT customer service there. Just today both Sophia and Garrett both made my visit just awesome! Their friendly smiles and awesome service made my day…I was having a rough one today and they made it so much better! They both deserve praise and a raise as I call it!!! I’ll return to see them and enjoy the great service and food! Thank you 😊
CN
Chuck Neelley
Jul 6, 2025
1.0
Ordered a 6 inch meatball sub to go. Got home to learn there were only 3 meatballs on it, making the bread almost half empty! I paid $8.00 for it. NEVER AGAIN AT THIS LOCATION. Too bad as I live in the area.
JP
Joanna Parsons
Jun 30, 2025
5.0
Sophia and Payton were working today when I went in to pick up an online order. Upon walking in, the store was immaculately clean, and both girls had big smile on their faces and greeted me cheerfully. When I walked up to the counter they were working on what looked like 10 other online orders and were very busy but chatted with me while I waited. They were so kind, and were sharing with me how much they loved their manager and how great she is, which these days you really don’t find often in the workforce. Truly a pleasant experience to see two young ladies enjoying their job whilst being incredibly busy. Kudos to you two, and to the manager for making this a great place for them to work. 10/10!