Arby's

3.9
1131 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6870 Jimmy Burrell Ln., Providence Forge, VA
23140, United States

Hours

Reviews

3.9
1,131 reviews
5 stars
562
4 stars
247
3 stars
120
2 stars
72
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted quick service, especially in the drive-thru, although some experienced long waits during shift changes.

Food Quality

While many enjoyed the food, there were complaints about blandness, incorrect orders, and food being served old or improperly prepared.

Cleanliness

The restaurant was generally reported as clean, but some reviews mentioned dirty tables and unsanitary conditions.

Staff Attitude

Most customers praised the friendly and helpful staff, though there were instances of poor service and rude behavior reported.
  • SP
    Sam Peña
    1 day ago
    4.0
    They claim to have the meats. They didn't lie.
  • CM
    Carol McAleer
    6 days ago
    4.0
    Very friendly and welcoming staff! Had great service and the food was fresh and tasted great
  • RA
    Randy Armbrecht
    Dec 23, 2025
    5.0
    Arby's is Arby's. Always good food
  • MO
    Melissa Oden
    Dec 14, 2025
    5.0
    Good food and it was served up quickly. They have a bell for you to ring if the food was delicious.
  • MM
    Michaela
    Dec 9, 2025
    5.0
    This Arby's is great, we went through the drive through. Very friendly, fast service, generous portions and overall awesome food. We had the new turkey sandwich the gobbler I think it was called. It was amazing.