Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some employees praised for being friendly and efficient, while others are reported as rude and inattentive.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or stale food.
Order Accuracy
Many customers reported issues with incorrect orders or missing items, leading to frustration.
Cleanliness
The cleanliness of the establishment is frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Speed of Service
Service speed is often noted as slow, particularly during busy times, leading to long wait times in the drive-thru.
RR
R J Redstrom
Nov 14, 2025
4.0
Super nice, friendly courteous window manager!
GG
gTodd
Oct 24, 2025
5.0
I go here every once in a while (my wife likes the salads). This time, I had a craving for some nuggets. Told the person at the drive-through "Give me the biggest nuggets you have", she said "I got you!". Pulled up, paid, she asked me to park and they'd have it to me in a few minutes. After maybe 10 minutes a lovely young lady walked up to my work van with a small paper bag and a giant white bag. I checked my order before leaving because it seemed like a lot of food. After opening the bag I saw a 50 piece nugget, a boat load of sauce in the big bag and in the other bag was my wife's order. I paid $20 for a 50 piece!!! Oh hell yes! Now if they just would sell fries in a giant tray like that I'd be set.
JH
Julie Hambright
Oct 21, 2025
1.0
There's only ONE employee who is a younger manager here who always rocks the orders.
She's fast, polite, attentive.
However, the Shelia "manager" needs to go.
She's rude as can be, doesn't care what you have to say, won't speak, and will shut the door in your face.
Everytime she's at the drive through window I think "great what new is gonna happen today w her"
I'm a regular customer, I would think by now she would have changed her nasty "i hate my job" attitude. Guess not.
MP
MATT PARTRIDGE
Aug 16, 2025
1.0
The lady with the piercing has a terrible attitude!
Terrible customer service!!!
SR
scott royle
Jul 25, 2025
5.0
Sheila is the absolute best. Never met her before may never see her again but she definitely made my day.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Powhatan, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Powhatan, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 594-5617.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1792 South Creek One Wendy’s serve breakfast?
Yes, this Wendy’s location in Powhatan, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1792 South Creek One, Powhatan, VA?
The drive-thru at this Wendy's is open daily from 6:30 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Powhatan, VA serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's 1792 South Creek One?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's?
Yes, for your convenience, this Wendy’s location offers dine-in, drive-thru, and delivery services where available.
How can I order food from Wendy's 1792 South Creek One?
You can order online via the Wendy's app, the website at order.wendys.com, or by using the quick link https://m-wendys.app.link/l6I2YpOzMMb.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What are some nearby places I can visit before or after dining at Wendy's 1792 South Creek One?
Nearby places include Smok N Pigz BBQ for barbecue, Food Lion supermarket for groceries, and Starbucks for coffee.
Is there a UPS Access Point location near Wendy's 1792 South Creek One?
Yes, there is a UPS Access Point nearby which you can utilize for shipping and courier services.
Are there other fast food restaurants near Wendy's in Powhatan?
Yes, nearby fast food options include Taco Bell, KFC, and Papa Johns Pizza.
How can I contact Wendy's at 1792 South Creek One for questions or feedback?
You can call the location at (804) 594-5617, reach Customer Care at 888-624-8140, or use the online Contact page and Customer Satisfaction Survey on Wendy's website.