Wendy's

3.3
497 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1792 South Creek One, Powhatan, VA
23139, United States

Hours

Reviews

3.3
497 reviews
5 stars
148
4 stars
109
3 stars
95
2 stars
52
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some employees praised for being friendly and efficient, while others are reported as rude and inattentive.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or stale food.

Order Accuracy

Many customers reported issues with incorrect orders or missing items, leading to frustration.

Cleanliness

The cleanliness of the establishment is frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Speed of Service

Service speed is often noted as slow, particularly during busy times, leading to long wait times in the drive-thru.
  • RR
    R J Redstrom
    Nov 14, 2025
    4.0
    Super nice, friendly courteous window manager!
  • GG
    gTodd
    Oct 24, 2025
    5.0
    I go here every once in a while (my wife likes the salads). This time, I had a craving for some nuggets. Told the person at the drive-through "Give me the biggest nuggets you have", she said "I got you!". Pulled up, paid, she asked me to park and they'd have it to me in a few minutes. After maybe 10 minutes a lovely young lady walked up to my work van with a small paper bag and a giant white bag. I checked my order before leaving because it seemed like a lot of food. After opening the bag I saw a 50 piece nugget, a boat load of sauce in the big bag and in the other bag was my wife's order. I paid $20 for a 50 piece!!! Oh hell yes! Now if they just would sell fries in a giant tray like that I'd be set.
  • JH
    Julie Hambright
    Oct 21, 2025
    1.0
    There's only ONE employee who is a younger manager here who always rocks the orders. She's fast, polite, attentive. However, the Shelia "manager" needs to go. She's rude as can be, doesn't care what you have to say, won't speak, and will shut the door in your face. Everytime she's at the drive through window I think "great what new is gonna happen today w her" I'm a regular customer, I would think by now she would have changed her nasty "i hate my job" attitude. Guess not.
  • MP
    MATT PARTRIDGE
    Aug 16, 2025
    1.0
    The lady with the piercing has a terrible attitude! Terrible customer service!!!
  • SR
    scott royle
    Jul 25, 2025
    5.0
    Sheila is the absolute best. Never met her before may never see her again but she definitely made my day.

Frequently Asked Questions About Wendy's

Is 1792 South Creek One Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.