Wendy's

3.3
503 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1792 South Creek One, Powhatan, VA
23139, United States

Hours

Reviews

3.3
503 reviews
5 stars
150
4 stars
109
3 stars
98
2 stars
52
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty dining areas and unsanitary conditions.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
  • CC
    Chris
    6 days ago
    1.0
    They just have switched to thin cheap bags - the bag ripped and food spilled everywhere as I was trying to take it inside. This was after spending $45 on food for 3 adults and 1 child. The soda was completely out of syrup and was undrinakable. Completely pathetic.
  • JB
    Judi Booker
    Nov 19, 2025
    3.0
    It appears that the salad was stored near freezing. Apples had been frozen, many greens were wilted.
  • RR
    R J Redstrom
    Nov 14, 2025
    4.0
    Super nice, friendly courteous window manager!
  • GG
    gTodd
    Oct 24, 2025
    5.0
    I go here every once in a while (my wife likes the salads). This time, I had a craving for some nuggets. Told the person at the drive-through "Give me the biggest nuggets you have", she said "I got you!". Pulled up, paid, she asked me to park and they'd have it to me in a few minutes. After maybe 10 minutes a lovely young lady walked up to my work van with a small paper bag and a giant white bag. I checked my order before leaving because it seemed like a lot of food. After opening the bag I saw a 50 piece nugget, a boat load of sauce in the big bag and in the other bag was my wife's order. I paid $20 for a 50 piece!!! Oh hell yes! Now if they just would sell fries in a giant tray like that I'd be set.
  • JH
    Julie Hambright
    Oct 21, 2025
    1.0
    There's only ONE employee who is a younger manager here who always rocks the orders. She's fast, polite, attentive. However, the Shelia "manager" needs to go. She's rude as can be, doesn't care what you have to say, won't speak, and will shut the door in your face. Everytime she's at the drive through window I think "great what new is gonna happen today w her" I'm a regular customer, I would think by now she would have changed her nasty "i hate my job" attitude. Guess not.

Frequently Asked Questions About Wendy's

Is 1792 South Creek One Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 1792 South Creek One, Powhatan, VA?

The drive-thru at this Wendy's is open daily from 6:30 AM to 11:00 PM.