Pizza Hut

Reviews

• CT

  Charity Taylor

  1 day ago
  1.0
  Raquel at this location just won the prize for worst customer service experience of my entire life. My children and I have been working on the book-it program to redeem a free personal pan pizza every month and it is the highlight of their month. Unfortunately, only a select few in this restaurant seem to know what they are doing when it comes to redeeming. Raquel has never actually put the code in just gives us the pizza. We follow the rules, bring the kids in and show the code for each child. Tonight, she informed us that she doesn't know how to do it and that nobody in the store knows how to do it so she is going to refuse to serve us tonight. I told her that I don't see how that is my problem and she said I am entitled to my opinion but that she is going to refuse to reedeem the book it coupons and she is going to refuse to complete my order. She showed no sympathy or remorse for this and almost seemed happy to tell me no. Now my children are devastated that they don't get their pizza order. My husband called up there to complain and she threatened to call the sheriff's office on him even though he did not threaten or curse at her at all (your welcome to pull the phone recording). He simply called to complain about the lack of service. The book it program is a great program that we have really enjoyed using and I am just so upset by the lack of care and concern for my family in this. This woman should not work in customer service at all.
• AW

  Allen Walton

  Jan 6, 2026
  5.0
  Kudos to the one young man working lunch today, polite, made a great pie and very professional, I usually never review, but no grease, perfectly cooked, ingredients just right, even though we ate it for dinner. A tip to the company, put the tip jar back out.
• LJ

  Leroy Jenkins

  Jan 4, 2026
  5.0
  This was a great experience very polite staff and positive attitude the food was spectacular
• JL

  Jay Williams Let's Live Life

  Jan 4, 2026
  1.0
  The last 2 times I've been to this location have been so bad that I had to eventually just leave. First time I was there for well over an hour not to mention I showed up when notified my pizza was ready but still an hour wait once arriving. The guy working the counter told me several times your food is next up. An hour passes and I say screw the pizzas refund my money. So total wait time about 2 hours. Fast foward no refund ever went back on my card. The next time I go there the girl working the counter literally gives my food to someone that came in after me all while I'm patiently waiting in the lobby for a crazy amount of time. I keep watching people come and go only to be told oops I gave someone else your order by mistake, want us to make you more pizzas any you just wait some more? Ummmmm no I don't want pizza that takes 2 hours. On this order refund was also never issued. I'll never and I repeat I will never return to this location. I would've given negative stars if possible
• EH

  Evan Hamp

  Dec 30, 2025
  5.0
  My recent experience at Pizza Hut was nothing short of extraordinary culinary excellence. The establishment radiates an ambiance of warmth and hospitality, but what truly elevated the encounter to legendary status was the phenomenal staff. First and foremost, the remarkably efficient, charismatic short white kid delivered customer service at a level I can only describe as transcendent. His professionalism, attention to detail, and uncanny ability to anticipate customer needs showcased a mastery of hospitality rarely witnessed in modern dining. Truly, a paragon of service-industry brilliance. Equally deserving of acclaim is Jacori, whose presence embodies unwavering dedication and magnanimous customer care. Every interaction with him was infused with positivity, precision, and genuine warmth. It is abundantly clear that Jacori is not merely performing a job — he is curating an unforgettable gastronomic journey.

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