Pizza Hut

3.6
267 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2105 Academy Rd. in Powhatan, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
2105 Academy Rd., Powhatan, VA
23139, United States

Hours

Reviews

3.6
267 reviews
5 stars
134
4 stars
33
3 stars
20
2 stars
21
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor management responsiveness.

Staff Performance

While some staff members, particularly Jaycee, received praise for their friendliness and professionalism, others were criticized for rudeness and lack of urgency.

Food Quality

The quality of food varied significantly, with many customers noting issues such as undercooked pizzas, incorrect toppings, and overall dissatisfaction with taste.

Operational Problems

Repeated mentions of an oven being down and staffing shortages contributed to delays and service failures.
  • AW
    Allen Walton
    6 days ago
    5.0
    Kudos to the one young man working lunch today, polite, made a great pie and very professional, I usually never review, but no grease, perfectly cooked, ingredients just right, even though we ate it for dinner. A tip to the company, put the tip jar back out.
  • JL
    Jay Williams Let's Live Life
    Jan 4, 2026
    1.0
    The last 2 times I've been to this location have been so bad that I had to eventually just leave. First time I was there for well over an hour not to mention I showed up when notified my pizza was ready but still an hour wait once arriving. The guy working the counter told me several times your food is next up. An hour passes and I say screw the pizzas refund my money. So total wait time about 2 hours. Fast foward no refund ever went back on my card. The next time I go there the girl working the counter literally gives my food to someone that came in after me all while I'm patiently waiting in the lobby for a crazy amount of time. I keep watching people come and go only to be told oops I gave someone else your order by mistake, want us to make you more pizzas any you just wait some more? Ummmmm no I don't want pizza that takes 2 hours. On this order refund was also never issued. I'll never and I repeat I will never return to this location. I would've given negative stars if possible
  • EH
    Evan Hamp
    Dec 30, 2025
    5.0
    My recent experience at Pizza Hut was nothing short of extraordinary culinary excellence. The establishment radiates an ambiance of warmth and hospitality, but what truly elevated the encounter to legendary status was the phenomenal staff. First and foremost, the remarkably efficient, charismatic short white kid delivered customer service at a level I can only describe as transcendent. His professionalism, attention to detail, and uncanny ability to anticipate customer needs showcased a mastery of hospitality rarely witnessed in modern dining. Truly, a paragon of service-industry brilliance. Equally deserving of acclaim is Jacori, whose presence embodies unwavering dedication and magnanimous customer care. Every interaction with him was infused with positivity, precision, and genuine warmth. It is abundantly clear that Jacori is not merely performing a job — he is curating an unforgettable gastronomic journey.
  • BB
    Brian
    Dec 12, 2025
    1.0
    The worst Pizza Hut ever. If it says to pick up at 8PM, just go at 9 and they might be done. This is the third time I’ve been sitting in the waiting area with about 10 other people waiting. I just got a refund instead of continuing to put up with this. If the staff is correct, they have an oven down…and reading the other reviews it looks like that’s a theme. OWNERS: FIX YOUR OVEN!! Stop replying to the same bad reviews like you care when all you have to do is fix the oven. I will never go there again…
  • JJ
    jaymekirbyk2
    Dec 11, 2025
    1.0
    Here’s a polished and strong 1-star review based on what you wrote: ⸻ ★☆☆☆☆ Pizza Hut employees are usually courteous and polite, but the time management at this location is so subpar that it’s almost not even worth going. I frequent many pizza restaurants, and this one is by far the most inconsistent and unprofessional. I’m truly dissatisfied and disappointed, especially since there aren’t many pizza options in the area—yet it feels like this location takes full advantage of that. There is always some kind of issue here, whether it’s long wait times, incorrect orders, or a complete lack of urgency. This franchise needs serious improvement, and corporate needs to step in immediately. Customers deserve better, and this location needs to start valuing its patrons.

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location situated?

This Pizza Hut is located at 2105 Academy Rd., Suite H, Powhatan, VA 23139.

What are the operating hours for delivery and takeout at this Pizza Hut?

Delivery and takeout are available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.