McDonald's

3.2
866 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2485 Anderson Highway, Powhatan, VA
23139, United States

Hours

Reviews

3.2
866 reviews
5 stars
245
4 stars
158
3 stars
153
2 stars
108
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Several reviews mentioned inconsistent food quality, including cold or poorly prepared items.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and bathrooms.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly service and good food at certain times.

Management Concerns

Multiple reviews highlighted poor management responses to customer complaints and a lack of accountability.
  • JC
    Jordin Cotman
    1 day ago
    5.0
    First time here!!! Food and customer service was great!!! 11/23/2025 at 925am
  • JM
    Jennifer Matthews
    4 days ago
    1.0
    Based off the order I just picked up 11/20/25 at 12:30pm. We ordered 2 chicken nugget meals and a $5 chicken sandwich meal. All our fries were cold and not salted. My son’s lemonade had something so disgusting floating at the bottom. We tossed the lemonade and ate a few fries and tossed those too. Couldn’t even finish the rest of our food because we were grossed out. Pic added is what we fished out of the cup and put it on our counter to investigate and whatever else was left floating in cup.
  • BT
    Brian Thomas
    Nov 7, 2025
    5.0
    Well run rural location. Order was quick, hot, correct, and delivered with a thank you. Not all McDonald’s are created equal. This one has been consistently above average.
  • NN
    Netra
    Oct 9, 2025
    1.0
    I'm driving through the area and we stop in for a bathroom break. I'm sitting in my vehicle and the fry cook DROPPED the container that they put the food into and gives to the customer. He then proceeds to pick it up and put it on the counter as if nothing happened!! DISGUSTING!! I went in to alert management to what I'd just witnessed only to be berated and told I didn't see what I CLEARLY had just seen and asked me to leave. Basically putting me out of the store because I'd addressed a health hazard!?!?!? Run the tape management, this is outrageous!!!!
  • CD
    C Davis
    Sep 25, 2025
    5.0
    perfect

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2485 Anderson Highway, Powhatan, VA?

McDonald's is open daily, from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.