McDonald's

3.2
871 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2485 Anderson Highway, Powhatan, VA
23139, United States

Hours

Reviews

3.2
871 reviews
5 stars
246
4 stars
158
3 stars
154
2 stars
108
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or indifferent service, with many experiences highlighting long wait times and incorrect orders.

Food Quality

There were numerous complaints about cold, stale, or improperly prepared food, including issues with cleanliness and food safety.

Customer Experience

While some customers praised friendly staff and quick service, many others expressed frustration with chaotic environments and lack of management oversight.

Consistency

Several reviews noted that the quality of food and service varied significantly between visits, with some locations performing better than others.
  • RB
    rae braxton
    Dec 8, 2025
    1.0
    Staff rude when I asked for the grinch meal in the drive thru and food was cold. The sweet tea was the best I’ve had in a long time at McDonalds
  • CL
    Charles Lucht
    Dec 4, 2025
    3.0
    The only decent thing about McDonald's is the consistency of the food from restaurant to restaurant. The ordering kiosks are ridiculous, and they always seem to prioritize to go orders and the drive-thru window. I only go to McDonald's if there isn't much choice.
  • TF
    Tina Futrell
    Dec 3, 2025
    1.0
    I wish I could rate this location as 0. Placed a mobile order to be delivered to a table. App shows that it was delivered but it was NOT. The restaurant is chaotic, line out the door, two employees that look lost, can’t find a manager. Waited 30 minutes and did not receive food.
  • JC
    Jordin Cotman
    Nov 23, 2025
    5.0
    First time here!!! Food and customer service was great!!! 11/23/2025 at 925am
  • JM
    Jennifer Matthews
    Nov 20, 2025
    1.0
    Based off the order I just picked up 11/20/25 at 12:30pm. We ordered 2 chicken nugget meals and a $5 chicken sandwich meal. All our fries were cold and not salted. My son’s lemonade had something so disgusting floating at the bottom. We tossed the lemonade and ate a few fries and tossed those too. Couldn’t even finish the rest of our food because we were grossed out. Pic added is what we fished out of the cup and put it on our counter to investigate and whatever else was left floating in cup.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2485 Anderson Highway, Powhatan, VA?

McDonald's is open daily, from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.