Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported extremely slow service, long wait times, and poor management, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including hard or dry biscuits, incorrect orders, and food served at improper temperatures.
Cleanliness
Numerous customers noted that the dining area was dirty, with unclean tables and unsanitary conditions.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others criticized overall staff behavior.
Availability Issues
Several reviews mentioned that the restaurant frequently ran out of key menu items, such as chicken and sides, impacting the dining experience.
SB
Sue Bailey
Jan 3, 2026
1.0
The employees are so rude at the Powhatan location, I drive to the Farmville Bojangles.
SH
Stacie Hartless
Jan 3, 2026
1.0
Don’t come here unless you have nothing better to do with your time! We waiting literally 30 min in drive thru on Sat morning for a biscuit! PATHETIC! 😩
EH
Emily Hud
Jan 3, 2026
2.0
Was not notified that it was going to be half an hour for two chicken biscuits.
LM
Linda M
Jan 2, 2026
3.0
Dont eat inside. Tables, especially booths, all have pieces of food on them. They dont clean the tables very often evidently. No priority on cleanliness. Biscuit tasted great but fell apart immediately. Had to eat it with a spork.
KW
Kevin Weaver
Dec 14, 2025
1.0
This place continues to get worse. Ordered a biscuit and couldn’t bite into it was so hard. Asked for another and was told they were all like that. They made another one that was just as hard. Employees could not care any less. Manager just looked at it and shrugged. That will be my last visit to Bojangles. Chik Fil A should open a school teaching other fast food places about customer service