Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Many reviews indicated that orders were often incorrect or incomplete, leading to customer frustration.
Food Quality
The quality of food was inconsistent, with some customers receiving fresh and hot meals while others reported cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was a concern, with reports of dirty dining areas and unsanitary conditions.
Staff Attitude
While some customers praised friendly staff, many others noted a lack of pride in work and poor customer service.
LA
Luke Aust
2 days ago
1.0
Has got to be one of the worst McDonald's around. Can't even get a simple order correct. Not to mention even if you pay with card you still have to go up there to get a refund just cause they screwed up.
KN
Kaci Nichols
Nov 4, 2025
1.0
Asked for an ice coffee two days in a roll got it and it was like expresso both times. First day they remade it and it came out right second day dude refused to take my cup so it got thrown out because last time I checked I don’t have a sink in my car! Then refused to remake it and gave me my money back. Don’t go here if you want something made right because it won’t be and instead of fixing it they tell you to go else where. Starbucks sounds really good about now.
DH
Dana Houchins
Nov 2, 2025
5.0
The buns on the sandwiches were soft and fresh. The staff was very friendly. 😊
PL
Prices Lawn care LLC
Oct 23, 2025
1.0
Went in for just a happy meal.
Waited for 15 minutes.
And not the first employee came to the front counter. Or did they even acknowledge my wife and I were standing there .
Had to be 5 employee's walked past to go outside and back .
Never once did we get waited on. Or asked if need any help. Laziest employee's yet . Never will I go there and waist any time on this store.
JC
Jason Charles
Oct 17, 2025
1.0
If you want to be parked so they can have a fast clock go here. Nothing fast about it food never hot and always wrong order or something left out this has became a joke parking every car and never knowing who's food goes where I'd advise go to another McDonald's this one is so bad
What are the regular operating hours for dine-in at this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday and Saturday.
What hours is the drive-thru service available?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, 5:00 AM to midnight on Friday and Saturday.
When can I order delivery from this McDonald's location?
Delivery service is available from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.
What delivery and pickup options are available?
This McDonald's offers delivery through McDelivery and curbside pickup for convenient ordering.
What payment methods does this McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa at this location.
Can I place an order through a mobile app?
Yes, you can order via the McDonald's App available for iOS and Android devices.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru service for customer convenience.
Are there nearby gas stations where I can refuel before or after visiting McDonald's?
Yes, Fas Mart, Marathon, Darrell's Super Stop, Shell, and Affordable Propane gas stations are nearby, making it convenient to fuel up around your visit.
What lodging options are close to this McDonald's if I'm traveling?
Super 8 Richlands/Claypool Hill Area, Super 8, and Super 8 by Wyndham Richlands/Claypool Hill Area are nearby motels and hotels for travelers.
Are there any healthcare facilities near this McDonald's for urgent care needs?
Yes, Richlands Pulmonary & Breathing Center, Merritt Physical Therapy & Rehabilitation, Healtop Healthcare, Sayers Chiropractic, and Kerry Cline and Associates optometrist are nearby health and medical facilities.