Brand Certified
McDonald's
3.7(1068 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12253 Governor Gc Perry Hwy, Pounding Mill, VA
24637, United States
Certified by McDonald's • Mar 01, 2026
(276) 963-0054
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,068 reviews
5 stars
416
4 stars
233
3 stars
219
2 stars
79
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude management and staff, with many experiences of poor customer service and unprofessional behavior.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and bathrooms.
Speed of Service
Customers experienced long wait times, especially in the drive-thru, with some reporting delays of 15-30 minutes.
- MGMegan GibsonFeb 8, 20261.0Absolutely the rudest managers. Don't even both trying to talk with them because they just give you the run around. Better to just drive to Richland's McDonald's than waste your time here.
- HAHolding You AccountableFeb 6, 20265.0Awesome place
- KLKelsey De LeonFeb 1, 20261.0They always get my order wrong and the food is somehow always cold. The people are nice though.
- BLBecky LewisDec 29, 20255.0We only went thru the drive through, but the service was great!
- LALuke AustNov 22, 20251.0Has got to be one of the worst McDonald's around. Can't even get a simple order correct. Not to mention even if you pay with card you still have to go up there to get a refund just cause they screwed up.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website