Location.com logo
Brand Certified

Wingstop

3.1
(306 reviews)

Business Details

(757) 966-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Portsmouth Frederick Blvd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1241 Frederick BLVD STE 111, Portsmouth, VA
23707, United States

Hours

Reviews

3.1
306 reviews
5 stars
120
4 stars
38
3 stars
20
2 stars
21
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional staff behavior, leading to a poor overall service experience.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked, cold, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt staff.

Positive Staff Interactions

Despite the negative feedback, some customers praised the friendliness and helpfulness of certain staff members.
  • JW
    Jenna Werner
    Feb 21, 2026
    2.0
    Went in to pick up an online order. Food was fine, other than that they forgot the cheese sauce that I paid extra for. However, this is the worst customer service I’ve ever received. The workers here are SO rude. They just have attitude and ask “what you want”, don’t respond when you say thank you and just give you a crazy funky look the second you walk through the door as if it’s appalling that you wanted to get some food and they had to do their jobs. Also, it’s incredibly dirty in there like they don’t clean. Wingstop, I think you need to evaluate your staff harder.
  • LJ
    Lavonne Jackson
    Feb 16, 2026
    1.0
    Very Poor customer service. One of the female workers refused to give delivery order when the order was right there. Saying the restaurant was closed. Then she started cursing at the customer when the delivery conflict was being addressed.
  • MW
    Melanie A. Winns
    Jan 24, 2026
    5.0
    Staff was very friendly and mindful of my waiting time.
  • TG
    Taliyah Griffin
    Jan 21, 2026
    1.0
    Workers horrible with reading orders. My food is always missing. I never get what I pay for, wait time is very long. I waited a hour and the food was cold when it was finally ready so not sure what I was waiting on. Do not recommend this location.
  • JM
    Jayla Moore
    Dec 29, 2025
    1.0
    Lady manager close the registers a hour before closing didn’t even let me use tap pay so basically they make up they own hours

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: