Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
893 reviews
5 stars
334
4 stars
209
3 stars
155
2 stars
63
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and attitude.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms, leading to a loss of appetite for some customers.
Food Quality
Customers frequently complained about food being cold, old, or improperly cooked, with some noting that the quality has declined.
Drive-Thru Experience
Many customers experienced long wait times and rushed service in the drive-thru, contributing to overall dissatisfaction.
- SWSteve WaddellNov 12, 20255.0Thank you for making the sweet tea sweet!
- CSCordario SimmonsNov 9, 20251.0They need to fire the whole night shift
- AAambassador4todayOct 3, 20251.0So we went here and were really hungry. My fiance was waiting for the food and watched one of the people making the food put their hands in boxes ungloved, another with the French fries. Someone was laughing as he demanded a refund. We did get a refund... but if you get sick after eating here its probably bc they didnt glove up or wash their hands. 🤷♀️🤮🤢 also on our ticket they put C and no one else had that on their board. Couldn't even ask our name or anything. 🙄🙄🙄
- HHhappyperson9595Sep 23, 20251.0Everytime we go there. They mess up our order. Food taste bland or burnt. The workers are rude when I trying to tell them to fix my order when they didn't get it right the first time.
- SCStager CarawayAug 29, 20253.0Employee sometime like to lie and say the don't have something because they don't want to go to the back and get it.
Frequently Asked Questions About Wendy's
Is Frederick Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Portsmouth, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Portsmouth, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 393-2870.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Frederick Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Portsmouth, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1365 Frederick Blvd in Portsmouth, VA currently open?
Yes! The Wendy's at 1365 Frederick Blvd in Portsmouth, VA is open and serving guests every day.
What are the opening hours for the drive-through at this Wendy's location?
The drive-through is open from 7:00 AM to midnight Monday through Thursday and Sunday, and from 7:00 AM to 1:00 AM on Friday and Saturday.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
How can I order food from Wendy's at this location?
You can order online through the Wendy's app or at order.wendys.com by selecting this location.
Does Wendy's at 1365 Frederick Blvd offer delivery and takeout options?
Yes, this location offers delivery and takeout, and also has a drive-thru and dine-in options available.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's with questions or feedback?
You can call the restaurant directly at (757) 393-2870 or reach out through Wendy’s Customer Care team via their Contact page or Customer Satisfaction Survey online.
Where can customers park or fuel up near Wendy's at 1365 Frederick Blvd?
Customers can fuel up at the nearby Kroger Fuel Center, which also offers convenience store and coffee shop services, making it easy to combine errands with a meal at Wendy's.
Are there other fast food options near Wendy's at 1365 Frederick Blvd?
Yes, Taco Bell and Wingstop are nearby fast food restaurants, providing alternative dining choices close to Wendy's.
What shopping options are available near this Wendy's location?
Nearby shopping includes Midtown Marketplace for various retail needs, TJ Maxx for department and clothing shopping, and Fred Meyer for retail and jewelry items, ideal for combining shopping with your visit to Wendy's.