Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
899 reviews
5 stars
336
4 stars
209
3 stars
156
2 stars
63
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional staff, with several instances of employees displaying a lack of urgency and poor attitudes.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, old, or improperly prepared items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, which negatively impacted their dining experience.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted that food was sometimes fresh and well-prepared.
- AAAntonio Anderson6 days ago1.0My burger was under cooked. and when I tried to bring it back I guess the manager was trying to find where it was pink at because she was looking at it for a little while like she couldn't see it. but they gave me another burger. I don't even eat at wendys like that, but I definitely will not be back.
- MDMichael DuncanJan 3, 20265.0Food came out fast and fresh.
- BNBrenda NowakDec 13, 20255.0Very friendly.
- SPSugein PerezNov 28, 20251.011/28 @ 1027 pm employee at the drive thru though it was funny to almost spill a whole trade full of drinks into my car because she couldnt contain her attitude tours us, they seemed to have a problem when told her that I had 2 separate orders. Definitely not a customer services person!
- MPMatt PistrittoNov 20, 20251.0This location has a self serve kiosk in the dining room for guests to order and pay for their food without speaking to any employees there. It has a credit card skimmer device on it, and whoever installed it try's to use the card info that they received at the wendys, across the street at the walmart on frederick blvd. I'd bet a manager or employee at Wendys is behind this. BEWARE
Frequently Asked Questions About Wendy's
Is Frederick Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1365 Frederick Blvd in Portsmouth, VA currently open?
Yes! The Wendy's at 1365 Frederick Blvd in Portsmouth, VA is open and serving guests every day.
What are the opening hours for the drive-through at this Wendy's location?
The drive-through is open from 7:00 AM to midnight Monday through Thursday and Sunday, and from 7:00 AM to 1:00 AM on Friday and Saturday.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
How can I order food from Wendy's at this location?
You can order online through the Wendy's app or at order.wendys.com by selecting this location.
Does Wendy's at 1365 Frederick Blvd offer delivery and takeout options?
Yes, this location offers delivery and takeout, and also has a drive-thru and dine-in options available.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's with questions or feedback?
You can call the restaurant directly at (757) 393-2870 or reach out through Wendy’s Customer Care team via their Contact page or Customer Satisfaction Survey online.
Where can customers park or fuel up near Wendy's at 1365 Frederick Blvd?
Customers can fuel up at the nearby Kroger Fuel Center, which also offers convenience store and coffee shop services, making it easy to combine errands with a meal at Wendy's.
Are there other fast food options near Wendy's at 1365 Frederick Blvd?
Yes, Taco Bell and Wingstop are nearby fast food restaurants, providing alternative dining choices close to Wendy's.
What shopping options are available near this Wendy's location?
Nearby shopping includes Midtown Marketplace for various retail needs, TJ Maxx for department and clothing shopping, and Fred Meyer for retail and jewelry items, ideal for combining shopping with your visit to Wendy's.