Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Portsmouth, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Portsmouth, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,101 reviews
5 stars
363
4 stars
234
3 stars
178
2 stars
81
1 star
245
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of attention.
Food Quality
Frequent complaints about cold food and incorrect orders, though some customers enjoyed hot and fresh items.
Cleanliness
Multiple reports of dirty conditions in the restaurant and bathrooms, affecting overall customer experience.
Speed of Service
Consistent issues with slow service times, particularly in the drive-thru, leading to long waits for customers.
Order Accuracy
Numerous instances of incorrect orders being served, causing frustration among customers.
- ZZZachNov 16, 20251.0Slowest service ever. Was stuck in drive through for 25 minutes, waiting for my food, after paying. Ridiculous, please avoid this location at all costs.
- BHbm hallNov 12, 20251.0Waited in the drive through line from 355p to 429p absolutely ridiculous
- QDQueenEarth DivineNov 12, 20252.0They don't listen in the late night drive thru they've messed up my order several times.
- BTBrianna ThomasNov 5, 20251.0I went to get breakfast this morning and got to the Wendy’s at 8:02. Someone was in the drive through in front of me and was waiting. He asked were they closed and they said yes. I waited in the drive through line until 8:10 and still no service even though they open at 8am. The groundskeeper was picking up trash but when I drove to leave the restaurant a worker was in the lobby just on their phone. They need to do better with service and acknowledging their customers.
- WPWil Powell, PhDOct 29, 20251.0I mean, everything possible was terrible about this place. We threw the food in the trash once we got home. None of the burgers were made as ordered. The fries were cold. No ice in our drinks. I will never go to Wendy's again after this.
Frequently Asked Questions About Wendy's
Is 5001 George Washington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Portsmouth, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Portsmouth, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 487-9339.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5001 George Washington Wendy’s serve breakfast?
Yes, this Wendy’s location in Portsmouth, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 5001 George Washington Hy in Portsmouth, VA currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the drive-through hours at this Wendy's?
Drive-through is open Monday to Thursday and Sunday from 8:00 AM to 1:00 AM, and on Friday and Saturday from 8:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for quick ordering and access to specials.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on order.wendys.com and the Wendy's mobile app, where you can also customize your order.
How can I contact this Wendy's location for questions or feedback?
You can reach customer care via their contact page or call Wendy's Portsmouth directly at (757) 487-9339.
Are there other fast food options near Wendy's at 5001 George Washington Hy?
Yes, nearby fast food options include KFC, Taco Bell / KFC, McDonald's, Rally's, and Fortune China for Chinese cuisine.
What nearby places can help customers get to Wendy's?
Nearby landmarks include Bitcoin Depot ATM, Rite Aid pharmacy, and Planet Fitness gym, which can help orient customers when finding Wendy's.
Are there local services near Wendy's that customers might find useful?
Nearby services include automotive centers like Tire Choice Auto Service Centers, financial services like First Virginia and LoanMax Title Loans, and retail stores like Family Dollar and Victory Tobacco & Vape.