Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Portsmouth, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Portsmouth, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,106 reviews
5 stars
366
4 stars
235
3 stars
177
2 stars
81
1 star
247
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Numerous reviews mentioned cold food and incorrect orders, with some customers expressing dissatisfaction with the freshness and preparation of their meals.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about the state of the bathrooms and overall cleanliness.
Speed of Service
Customers frequently commented on slow service, with long wait times reported both in the drive-thru and inside the restaurant.
- CACarrie AllsbrookDec 15, 20255.012/15/26 3:30pm, great customer service from the young lady in the drive thru. She was friendly & got my large order correct, condiments & all.
- JMJillian McCordDec 3, 20251.0Honestly the fact that I thought about going to get wendys and then thought about how they never have what I want and always have a bad attitude.....I've got wendys at home 😂
- DPDavid PooreNov 29, 20251.0Just got a double stack from this specific location just now and my sandwich was cold shaking my head
- ZZZachNov 16, 20251.0Slowest service ever. Was stuck in drive through for 25 minutes, waiting for my food, after paying. Ridiculous, please avoid this location at all costs.
- BTBrianna ThomasNov 5, 20251.0I went to get breakfast this morning and got to the Wendy’s at 8:02. Someone was in the drive through in front of me and was waiting. He asked were they closed and they said yes. I waited in the drive through line until 8:10 and still no service even though they open at 8am. The groundskeeper was picking up trash but when I drove to leave the restaurant a worker was in the lobby just on their phone. They need to do better with service and acknowledging their customers.
Frequently Asked Questions About Wendy's
Is 5001 George Washington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 5001 George Washington Hy in Portsmouth, VA currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the drive-through hours at this Wendy's?
Drive-through is open Monday to Thursday and Sunday from 8:00 AM to 1:00 AM, and on Friday and Saturday from 8:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for quick ordering and access to specials.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on order.wendys.com and the Wendy's mobile app, where you can also customize your order.
How can I contact this Wendy's location for questions or feedback?
You can reach customer care via their contact page or call Wendy's Portsmouth directly at (757) 487-9339.
Are there other fast food options near Wendy's at 5001 George Washington Hy?
Yes, nearby fast food options include KFC, Taco Bell / KFC, McDonald's, Rally's, and Fortune China for Chinese cuisine.
What nearby places can help customers get to Wendy's?
Nearby landmarks include Bitcoin Depot ATM, Rite Aid pharmacy, and Planet Fitness gym, which can help orient customers when finding Wendy's.
Are there local services near Wendy's that customers might find useful?
Nearby services include automotive centers like Tire Choice Auto Service Centers, financial services like First Virginia and LoanMax Title Loans, and retail stores like Family Dollar and Victory Tobacco & Vape.