Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff and poor management.
Food Quality
Several reviews mentioned cold or poorly prepared food, including stale fries and undercooked items.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and bathrooms.
Wait Times
Long wait times were frequently mentioned, especially during peak hours.
SB
Shaun Barnes
Nov 17, 2025
1.0
How can you serve breakfast if your never open to serve it.
KW
Kate wilkins
Oct 19, 2025
1.0
There was pieces of bone in my spicy chicken patty. Like how?
The fries tasted stale and I was charged a $1 for 1 honey mustard. Due to this I will be put off by wendys for a good while... but I will never give this location my business again.
CC
Can Can
Oct 13, 2025
1.0
As couriers, we don't see any smart employees anywhere. 😭
LW
Lamont Williams
Oct 10, 2025
1.0
Went through the line at 8:30 on a Friday night. After sitting out the window for a couple minutes someone came to the speaker and said we are not taking orders because of shift change. So I sat there for a few more minutes thinking that the shift change would take a couple minutes. After waiting a couple minutes someone came back we are not taking orders because of shift change. So I asked how long does shift change take? They responded 20 minutes. Before I could say anything else I hear yelling and screaming in the background. What in the world?
BC
Bryan Cruz
Oct 2, 2025
1.0
Order was wrong and the person at the window had a bad attitude.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Portsmouth, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Portsmouth, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 488-8340.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3904 Victory Boulevard Wendy’s serve breakfast?
Yes, this Wendy’s location in Portsmouth, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at the Wendy's on 3904 Victory Boulevard?
The drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address to check availability.
Can I find breakfast served at the Wendy's on 3904 Victory Boulevard?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's restaurant?
You can contact them directly at (757) 488-8340 or provide feedback via their Customer Care team through their website or call 888-624-8140.
Where can I find Wendy's menu and nutrition information?
The menu and nutrition details are available at menu.wendys.com and within the Wendy's app, including allergen information.
Is this Wendy's location currently hiring?
To check for job openings in Portsmouth, VA, visit the Wendy's Careers page and search for this location's jobs; positions change frequently.
What nearby convenience stores and gas stations are near Wendy's at 3904 Victory Boulevard?
Nearby you can find Exxon and 7-Eleven, both offering fuel and convenience items, useful for errands before or after your meal.
What other dining options are close to this Wendy's?
Nearby are Captain D's for seafood, Firehouse Subs for sandwiches, Bojangles' for chicken, Los Amigos Mexican restaurant, and America’s Best Wings offering burgers and wings.
Are there any retail or service stores near Wendy's that I might visit before or after eating?
Yes, near Wendy's you'll find stores like GameStop for games and hobbies, RadioShack for electronics, Cricket Wireless for phones, and salons like Kappatal Cuts and Sassy Nails for beauty services.