Wendy's

3.2
812 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3904 Victory Boulevard, Portsmouth, VA
23701, United States

Hours

Reviews

3.2
812 reviews
5 stars
254
4 stars
153
3 stars
138
2 stars
75
1 star
192

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff and poor management.

Food Quality

Several reviews mentioned cold or poorly prepared food, including stale fries and undercooked items.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and bathrooms.

Wait Times

Long wait times were frequently mentioned, especially during peak hours.
  • SB
    Shaun Barnes
    Nov 17, 2025
    1.0
    How can you serve breakfast if your never open to serve it.
  • KW
    Kate wilkins
    Oct 19, 2025
    1.0
    There was pieces of bone in my spicy chicken patty. Like how? The fries tasted stale and I was charged a $1 for 1 honey mustard. Due to this I will be put off by wendys for a good while... but I will never give this location my business again.
  • CC
    Can Can
    Oct 13, 2025
    1.0
    As couriers, we don't see any smart employees anywhere. 😭
  • LW
    Lamont Williams
    Oct 10, 2025
    1.0
    Went through the line at 8:30 on a Friday night. After sitting out the window for a couple minutes someone came to the speaker and said we are not taking orders because of shift change. So I sat there for a few more minutes thinking that the shift change would take a couple minutes. After waiting a couple minutes someone came back we are not taking orders because of shift change. So I asked how long does shift change take? They responded 20 minutes. Before I could say anything else I hear yelling and screaming in the background. What in the world?
  • BC
    Bryan Cruz
    Oct 2, 2025
    1.0
    Order was wrong and the person at the window had a bad attitude.

Frequently Asked Questions About Wendy's

Is 3904 Victory Boulevard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.