Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and bathrooms.
Customer Experience
Customers expressed dissatisfaction with the overall experience, citing a lack of proper etiquette and poor management.
BO
Bless One
Dec 20, 2025
1.0
I went threw drive threw the lady pulled me up to wait on my food to get a old wrap i called back to back they don't even answer there phone
GO
George Ortiz
Dec 16, 2025
1.0
You know the neighborhood may not be the best place but you can still have correct etiquette when it comes down to customers a smile a thank you and a good morning go such a long way I believe this location needs to learn that
MK
Maureen Knox
Dec 15, 2025
1.0
My spicey chicken sandwich was refried. My husband's order was incorrect. The soda machine wasn't working and they kept selling drinks to customers after being told. Definitely not coming back to this location!
JL
Joshua L
Dec 9, 2025
1.0
Considering the bar that most have for fast food this joint really found a new way to disappoint. Instead of going into a bash-fest I’m just gonna say stay away.
SB
Shaun Barnes
Nov 17, 2025
1.0
How can you serve breakfast if your never open to serve it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at the Wendy's on 3904 Victory Boulevard?
The drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address to check availability.
Can I find breakfast served at the Wendy's on 3904 Victory Boulevard?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's restaurant?
You can contact them directly at (757) 488-8340 or provide feedback via their Customer Care team through their website or call 888-624-8140.
Where can I find Wendy's menu and nutrition information?
The menu and nutrition details are available at menu.wendys.com and within the Wendy's app, including allergen information.
Is this Wendy's location currently hiring?
To check for job openings in Portsmouth, VA, visit the Wendy's Careers page and search for this location's jobs; positions change frequently.
What nearby convenience stores and gas stations are near Wendy's at 3904 Victory Boulevard?
Nearby you can find Exxon and 7-Eleven, both offering fuel and convenience items, useful for errands before or after your meal.
What other dining options are close to this Wendy's?
Nearby are Captain D's for seafood, Firehouse Subs for sandwiches, Bojangles' for chicken, Los Amigos Mexican restaurant, and America’s Best Wings offering burgers and wings.
Are there any retail or service stores near Wendy's that I might visit before or after eating?
Yes, near Wendy's you'll find stores like GameStop for games and hobbies, RadioShack for electronics, Cricket Wireless for phones, and salons like Kappatal Cuts and Sassy Nails for beauty services.