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Wendy's

3.2
(817 reviews)

Business Details

(757) 488-8340

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3904 Victory Boulevard, Portsmouth, VA
23701, United States

Hours

Reviews

3.2
817 reviews
5 stars
254
4 stars
154
3 stars
138
2 stars
75
1 star
196

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of proper etiquette.

Food Quality

Several customers complained about cold, stale, or improperly cooked food, with some mentioning health concerns.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the dining area and bathrooms.

Service Speed

Customers frequently noted long wait times in both the drive-thru and inside the restaurant.
  • CC
    clif
    Feb 16, 2026
    1.0
    This is pathetic, I ordered an oreo brownie frosty fusion. I was given a vanilla frosty with a sprinkle of oreo on top, they didnt even bother to mix it in or add any of the brownie sauce, what an absolute rip off. Never go to this location!
  • BO
    Bless One
    Dec 20, 2025
    1.0
    I went threw drive threw the lady pulled me up to wait on my food to get a old wrap i called back to back they don't even answer there phone
  • GO
    George Ortiz
    Dec 16, 2025
    1.0
    You know the neighborhood may not be the best place but you can still have correct etiquette when it comes down to customers a smile a thank you and a good morning go such a long way I believe this location needs to learn that
  • MK
    Maureen Knox
    Dec 15, 2025
    1.0
    My spicey chicken sandwich was refried. My husband's order was incorrect. The soda machine wasn't working and they kept selling drinks to customers after being told. Definitely not coming back to this location!
  • JL
    Joshua L
    Dec 9, 2025
    1.0
    Considering the bar that most have for fast food this joint really found a new way to disappoint. Instead of going into a bash-fest I’m just gonna say stay away.

Frequently Asked Questions About Wendy's

What are the drive-thru hours at the Wendy's on 3904 Victory Boulevard?

The drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 2:00 AM on Friday and Saturday.

Does this Wendy's location offer delivery and how can I order?

Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address to check availability.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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