At Wendy’s in Portsmouth, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Portsmouth, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unkempt dining areas and unsanitary food handling practices.
Speed of Service
Customers consistently complained about slow service, with long wait times for orders and poor management of the drive-thru.
BD
Beaux Davis
4 days ago
1.0
After ordering our food to dine in we saw a giant cockroach underneath our table. It was at least 2 inches in length. When we told the Wendy's employees their response was laced with indifference as they recommended that we, "should eat in your car". In addition to the dirty, unsanitary, and infested dining facility, the hot black coffee was served lukewarm. I now understand why there was no line and the building was empty during lunch hours.
RE
Robinette Edmonds
Dec 9, 2025
5.0
The staff was great, they make my grand kids visit memorabilia
DJ
Dr. Cynthia Jewell
Oct 28, 2025
4.0
Nice and quiet place to sit and have lunch.
DF
deonna farley
Oct 24, 2025
1.0
I will never return here again. My chicken nuggets and fries were stale. It seemed like they just dipped it back in the fryer to make it hot. Instead of communicating and saying that they don’t have the sauce that I asked for, they give me something totally different. Will not recommend and I will not be returning.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's in Portsmouth, VA?
The drive-thru is open daily from 8:00 AM to 1:00 AM.
Can I order Wendy's for delivery in Portsmouth, VA?
Yes, delivery is available. You can check if delivery is offered at your address by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
Does the Wendy's at 835 London Blvd serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods does Wendy's in Portsmouth accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Portsmouth location?
You can contact Customer Care via Live Chat or phone at 888-624-8140, fill out the Wendy’s Customer Satisfaction Survey online, or call the location directly at (757) 337-0022.
Where can I find Wendy's menu and pricing for the Portsmouth location?
Visit order.wendys.com or use the mobile app, select the Portsmouth location, and menu prices will be displayed.
Are there other fast food options near Wendy's at 835 London Blvd?
Yes, nearby there are KFC, McDonald's, Hardee's, Taco Bell, Church’s Texas Chicken, and Pizza Hut offering various fast food choices.
What nearby attractions can I visit before or after dining at Wendy's Portsmouth?
You can visit the PORTS VA Food Truck Park for more dining options or check out local services like Holley Family Dentistry and the ETSI Health Clinic nearby.
Is there convenient transportation or services near Wendy's in Portsmouth?
Yes, the Exchange Network ATM is nearby for cash needs, and the Red Roof Inn and Super Value Inn are close if you're looking for accommodation.
Does Wendy’s Portsmouth have a drive-thru and dine-in options?
Yes, this location features a drive-thru and also serves dine-in customers.