Wendy's

3.6
623 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Portsmouth, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Portsmouth, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
835 London Blvd., Portsmouth, VA
23704, United States

Hours

Reviews

3.6
623 reviews
5 stars
245
4 stars
129
3 stars
93
2 stars
44
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction.

Cleanliness

The restaurant was frequently described as dirty, with unkempt dining areas and unsanitary food handling practices.

Speed of Service

Customers consistently complained about slow service, with long wait times for orders and poor management of the drive-thru.
  • BD
    Beaux Davis
    4 days ago
    1.0
    After ordering our food to dine in we saw a giant cockroach underneath our table. It was at least 2 inches in length. When we told the Wendy's employees their response was laced with indifference as they recommended that we, "should eat in your car". In addition to the dirty, unsanitary, and infested dining facility, the hot black coffee was served lukewarm. I now understand why there was no line and the building was empty during lunch hours.
  • RE
    Robinette Edmonds
    Dec 9, 2025
    5.0
    The staff was great, they make my grand kids visit memorabilia
  • DJ
    Dr. Cynthia Jewell
    Oct 28, 2025
    4.0
    Nice and quiet place to sit and have lunch.
  • DF
    deonna farley
    Oct 24, 2025
    1.0
    I will never return here again. My chicken nuggets and fries were stale. It seemed like they just dipped it back in the fryer to make it hot. Instead of communicating and saying that they don’t have the sauce that I asked for, they give me something totally different. Will not recommend and I will not be returning.
  • BJ
    Butch & Rebecca Joachim
    Sep 10, 2025
    5.0
    1 of the best cheeseburgers around hands down

Frequently Asked Questions About Wendy's

Is London Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's in Portsmouth, VA?

The drive-thru is open daily from 8:00 AM to 1:00 AM.