Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
274 reviews
5 stars
132
4 stars
37
3 stars
25
2 stars
15
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some employees being friendly and helpful, while others display poor attitudes and lack of attention.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration and dissatisfaction.
Smoothie Quality
Mixed reviews on smoothie quality, with some customers enjoying the flavors while others report issues like watered-down drinks or foreign objects.
Cleanliness
Concerns raised about the cleanliness of the establishment, with some customers noting unsanitary conditions in the kitchen area.
Management Issues
Frequent mentions of poor management and lack of effective communication, particularly regarding handling complaints and order issues.
- RPronald parkerOct 26, 20255.0Very kind and helpful they did a good job.
- CPChris PerrySep 30, 20251.0This has been a very frustrating experience and sadly Tropical Smoothie is really falling short on that great customer service. They have the apple pie smoothies of which I went to three different Tropical Smoothies to order from. All of them were out. Why have something on special and you're always out? Then to call me and say can we replace it with something else? Duh I think you should obviously replace it with something else that you should also make it right on the next visit. There is no compensation offer just the expected service recovery. Nothing refreshing about it. Clearly poorly managed in the whole area. All 3 stores in my area being out of the NEW signature smoothie is ABSURD
- MRMadie RSep 25, 20255.0Received the best customer service from Serenity. It was a busy time in their and everything was taken care quickly and effeciently.
- GBGrad Sch00l BabeeeJun 24, 20251.0Thumbs down
- HBHenny B.Mar 25, 20222.0I decided to try the Cajun Shrimp wrap and it was horrible. Maybe the team here were rushing but… It was stuffed with entirely to much lettuce, only had 4 shrimp throughout the whole wrap and not enough sauce. The shrimp that was in there were cold and overly chewy. They need to do better with this wrap especially since it costs almost 9 dollars. Smh
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the hours for dine-in at Tropical Smoothie Cafe?
Dine-in is available from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 8:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
What pickup options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup and curbside pickup with pickup hours from 7:00 AM to 8:00 PM weekdays, 8:00 AM to 8:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Are there mobile apps available for ordering from Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on Apple App Store and Google Play Store.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What kind of food and specialties does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers fresh made-to-order smoothies, wraps, flatbreads, bowls, acai bowls, salads, quesadillas, and kid-friendly options with choices for vegan, gluten free, and healthy eating.
Where is Tropical Smoothie Cafe located?
It is located at 4032 Victory Boulevard, Unit B, Portsmouth, VA 23701 in the Victory Crossing Shopping Center.
What nearby places can I visit when I come to Tropical Smoothie Cafe?
Nearby places include Pizza Hut for pizza, Bank of America for banking, and The Twisted Crab for seafood dining, all located in Victory Crossing Shopping Center.
How can the nearby GameStop and Victory African Hair Braid add convenience to my visit to Tropical Smoothie Cafe?
You can combine your cafe visit with shopping at GameStop for video games or a hair salon appointment at Victory African Hair Braid, making your trip more efficient and enjoyable.
Are there any nearby services in Victory Crossing Shopping Center that complement a visit to Tropical Smoothie Cafe?
Yes, services like Dollar Tree for discounts, T-Mobile for mobile needs, and Sassy Nails or Nail Affair for beauty treatments are conveniently close.