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Taco Bell / KFC

3.1
(756 reviews)

Business Details

5004 George Washington Hwy., Portsmouth, VA
23702, United States
(757) 335-6895

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5004 George Washington Hwy. in Portsmouth. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
5004 George Washington Hwy., Portsmouth, VA
23702, United States

Hours

Reviews

3.1
756 reviews
5 stars
221
4 stars
132
3 stars
126
2 stars
64
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness

Several reviews mentioned unsanitary conditions, such as sticky floors and dirty dining areas.

Management Issues

Feedback indicated a lack of effective management and quality control, contributing to ongoing service and food problems.
  • BB
    Bobby Breeze
    4 days ago
    1.0
    Was closed 10 minutes early
  • CS
    Christian stutzman
    Feb 19, 2026
    2.0
    The food is good, sadly not the service or the wait time. Wouldn't recommend.
  • RD
    Richard Donnelly
    Feb 8, 2026
    1.0
    How havent they been shutdown by now?
  • RB
    Ryan Bouchard
    Dec 26, 2025
    1.0
    This is easily the worst Taco Bell I’ve ever visited, possibly in the entire United States. It’s hard to even call this location a Taco Bell, as they rarely have items available from the actual Taco Bell menu. And when they do, the orders are consistently poorly prepared and incorrect. Does Taco Bell’s corporate office not have any quality control for this location? The management here appears to be severely lacking, and it shows in every aspect of the experience. This store is being run into the ground, and unless major changes are made, it’s hard to imagine it succeeding. Sincerely, Every customer
  • MF
    Michael Frye
    Dec 21, 2025
    1.0
    Food was horrible, ordered sweet tea that was not sweet, received the wrong order and they wouldn't reimburse me my money, very poor customer service Manager on duty claim that they didn't have corporate office phone number or address and store number of their location

Frequently Asked Questions About Taco Bell / KFC

What are the regular operating hours of Taco Bell / KFC at 5004 George Washington Hwy., Portsmouth?

Taco Bell / KFC is open daily from 10:00 AM to midnight, with extended drive-through hours until 1:00 AM on Fridays and Saturdays.

Does Taco Bell / KFC at this location offer drive-through service?

Yes, there is a drive-through available from 10:30 AM to midnight on most days, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from Taco Bell / KFC

This information is certified by Taco Bell / KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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