Taco Bell / KFC

3.1
749 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5004 George Washington Hwy. in Portsmouth. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
5004 George Washington Hwy., Portsmouth, VA
23702, United States

Hours

Reviews

3.1
749 reviews
5 stars
218
4 stars
131
3 stars
126
2 stars
63
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude service and long wait times, with many stating their orders were incorrect or incomplete.

Food Quality

Numerous reviews mentioned poor food quality, including cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

Several customers noted unsanitary conditions, including sticky floors and dirty dining areas.

Inconsistent Experience

Many patrons described their experiences as hit or miss, with some visits being satisfactory while others were disappointing.

Customer Frustration

A significant number of reviews expressed frustration with the overall experience, leading to a reluctance to return.
  • AH
    Aj Hard
    Nov 16, 2025
    1.0
    never able to make taco bell correctly, lately not at all. all theses people know how to do is kfc
  • JL
    Jim Linsky
    Oct 28, 2025
    1.0
    If you're into slow service awful food and sticky floors then you have found the place this is the worst Taco Bell in Virginia not only are they rude but they never have your order right first they tell you to go to the first window then they tell you to go to the second window then when you go to the correct window they tell you we're closed.
  • JH
    Jasmine Helms
    Oct 23, 2025
    1.0
    Waited 20 min at the window didn’t get my food just left because what takes that long to make a Taco Bell? Absolutely nothing. Wasn’t even busy, wasn’t even a car in front of me.
  • EE
    Elle
    Oct 16, 2025
    3.0
    This place always takes along time thru the drive thru line and I never get what I order right. There's other KFC in the area that are better.
  • BE
    Barbara Espinosa
    Oct 6, 2025
    1.0
    Husband asked SPECIFICALLY for no sour cream, no cheese on my chalupas. Not only was the request order entirely ignored, they didn't even give us the FULL ORDER. We're missing an ENTIRE meal. My husband drove off thinking they did right, but they didn't AND didn't give him a receipt. $46 dollars spent and they don't even answer phones. NEVER spending a penny here again and letting EVERYONE at the shipyard know how bad it is. This isn't even the first time. This store straight up is terrible in EVERY way. If I could give negative stars I would.

Frequently Asked Questions About Taco Bell / KFC

What are the regular operating hours of Taco Bell / KFC at 5004 George Washington Hwy., Portsmouth?

Taco Bell / KFC is open daily from 10:00 AM to midnight, with extended drive-through hours until 1:00 AM on Fridays and Saturdays.

Does Taco Bell / KFC at this location offer drive-through service?

Yes, there is a drive-through available from 10:30 AM to midnight on most days, and until 1:00 AM on Fridays and Saturdays.