Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5004 George Washington Hwy. in Portsmouth. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported rude staff, long wait times, and incorrect orders, indicating a significant issue with service quality.
Food Quality
Many reviews highlighted poor food quality, including incorrect items, cold food, and unsanitary conditions.
Management Issues
Several customers expressed concerns about management and operational inefficiencies, suggesting a lack of oversight and training.
Customer Experience
Overall, the customer experience was negatively impacted by slow service, frequent mistakes, and unprofessional behavior from staff.
RB
Ryan Bouchard
Dec 26, 2025
1.0
This is easily the worst Taco Bell I’ve ever visited, possibly in the entire United States. It’s hard to even call this location a Taco Bell, as they rarely have items available from the actual Taco Bell menu. And when they do, the orders are consistently poorly prepared and incorrect.
Does Taco Bell’s corporate office not have any quality control for this location? The management here appears to be severely lacking, and it shows in every aspect of the experience. This store is being run into the ground, and unless major changes are made, it’s hard to imagine it succeeding.
Sincerely,
Every customer
MF
Michael Frye
Dec 21, 2025
1.0
Food was horrible, ordered sweet tea that was not sweet, received the wrong order and they wouldn't reimburse me my money, very poor customer service
Manager on duty claim that they didn't have corporate office phone number or address and store number of their location
AH
Aj Hard
Nov 16, 2025
1.0
never able to make taco bell correctly, lately not at all. all theses people know how to do is kfc
JL
Jim Linsky
Oct 28, 2025
1.0
If you're into slow service awful food and sticky floors then you have found the place this is the worst Taco Bell in Virginia not only are they rude but they never have your order right first they tell you to go to the first window then they tell you to go to the second window then when you go to the correct window they tell you we're closed.
JH
Jasmine Helms
Oct 23, 2025
1.0
Waited 20 min at the window didn’t get my food just left because what takes that long to make a Taco Bell? Absolutely nothing. Wasn’t even busy, wasn’t even a car in front of me.
What are the regular operating hours of Taco Bell / KFC at 5004 George Washington Hwy., Portsmouth?
Taco Bell / KFC is open daily from 10:00 AM to midnight, with extended drive-through hours until 1:00 AM on Fridays and Saturdays.
Does Taco Bell / KFC at this location offer drive-through service?
Yes, there is a drive-through available from 10:30 AM to midnight on most days, and until 1:00 AM on Fridays and Saturdays.
Can customers order ahead for pickup at this Taco Bell location?
Yes, customers can order ahead online or via the mobile app for pickup at the restaurant.
What types of food items are offered at Taco Bell / KFC on George Washington Hwy?
The menu includes tacos, burritos, specialties, combos, breakfast items, drinks and sweets, and sides, with specialties like Dollar Cravings and Crunchwrap Supreme.
Which payment methods are accepted at this Taco Bell / KFC?
They accept American Express, Cash, Discover, Mastercard, and Visa, as well as debit cards and mobile NFC payments.
Does Taco Bell / KFC welcome families and offer seating?
Yes, the restaurant offers seating and welcomes families and children.
Is there a restroom available for customers at this Taco Bell location?
Yes, the restaurant has restroom facilities for customers.
What nearby fast food options are close to Taco Bell / KFC at 5004 George Washington Hwy.?
Nearby fast food options include KFC, Wendy's, McDonald's, Rally's, and Fortune China, offering a variety of cuisine choices in the area.
Are there any nearby fuel or convenience stores near this Taco Bell location?
Yes, there is a 7-Eleven convenience store nearby for quick snacks and fuel needs.
What financial services are near Taco Bell / KFC that customers might find useful?
Nearby financial services include Northern Star Credit Union, First Virginia bank, TitleMax, LoanMax Title Loans, and Western Union for banking, loans, and money transfer.