Sonic Drive-In

3.2
1276 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Portsmouth, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5755 Portsmouth Boulevard for the ultimate SONIC experience!

Location

Sonic Drive-In
5755 Portsmouth Boulevard, Portsmouth, VA
23701, United States

Hours

Reviews

3.2
1,276 reviews
5 stars
410
4 stars
224
3 stars
185
2 stars
108
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Food Quality

Many reviews mentioned issues with food quality, including cold items, incorrect orders, and spoiled tastes.

Customer Service

While some staff were praised for their friendliness, numerous reviews highlighted rude behavior and poor service from employees.

Management Issues

Several customers noted poor management practices, including disorganization and lack of responsiveness to customer complaints.

Cleanliness

There were serious concerns about the cleanliness of the location, with reports of unsanitary conditions in both the dining area and bathrooms.
  • TP
    Tommy Presson
    2 days ago
    5.0
    It’s closed permanently. I checked the sigh, it’s what it says.
  • AP
    Alicia Plevyak
    Dec 29, 2025
    1.0
    My burger had nothing but cheese and ketchup when I ordered and paid for one with all condiments on it. Not only that it was also undercooked.
  • SB
    Sydnie Brown
    Nov 25, 2025
    1.0
    Please see the RIDICULOUS looking hotdog they gave me. When I say this hotdog is HEAVY from chilli and cheese.. I couldn’t even pick up the hotdog. you’d be better off going to Hardee’s next door or anywhere else for that matter. The cherry Limeade that accompanied my hotdog was WATER with food coloring. It’s terrible. Do not eat here.
  • HE
    Harmony Essentials
    Nov 18, 2025
    4.0
    Meal wasn't the best BUT.....whoever was working tonight I just had the best "Limeade" route 44 size....that I've ever had in my life! 😫 perfect amount of sweet & sour. They added extra limes 😍 the perfect amount of carbonation and ice chips. Sonic deserves an award for this one tonight. 👏🏾 honestly at a loss for words.😭 Meal was a no but beverage was 100% a go!
  • DM
    Don Marois
    Nov 9, 2025
    4.0
    Good for a snack, good corn dog sales