Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Portsmouth, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5755 Portsmouth Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
3.2
1,276 reviews
5 stars
410
4 stars
224
3 stars
185
2 stars
108
1 star
349
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and spoiled tastes.
Customer Service
While some staff were praised for their friendliness, numerous reviews highlighted rude behavior and poor service from employees.
Management Issues
Several customers noted poor management practices, including disorganization and lack of responsiveness to customer complaints.
Cleanliness
There were serious concerns about the cleanliness of the location, with reports of unsanitary conditions in both the dining area and bathrooms.
- TPTommy Presson2 days ago5.0It’s closed permanently. I checked the sigh, it’s what it says.
- APAlicia PlevyakDec 29, 20251.0My burger had nothing but cheese and ketchup when I ordered and paid for one with all condiments on it. Not only that it was also undercooked.
- SBSydnie BrownNov 25, 20251.0Please see the RIDICULOUS looking hotdog they gave me. When I say this hotdog is HEAVY from chilli and cheese.. I couldn’t even pick up the hotdog. you’d be better off going to Hardee’s next door or anywhere else for that matter. The cherry Limeade that accompanied my hotdog was WATER with food coloring. It’s terrible. Do not eat here.
- HEHarmony EssentialsNov 18, 20254.0Meal wasn't the best BUT.....whoever was working tonight I just had the best "Limeade" route 44 size....that I've ever had in my life! 😫 perfect amount of sweet & sour. They added extra limes 😍 the perfect amount of carbonation and ice chips. Sonic deserves an award for this one tonight. 👏🏾 honestly at a loss for words.😭 Meal was a no but beverage was 100% a go!
- DMDon MaroisNov 9, 20254.0Good for a snack, good corn dog sales