Rally's

3.8
1405 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
1101 Frederick Blvd., Portsmouth, VA
23707, United States

Hours

Reviews

3.8
1,404 reviews
5 stars
640
4 stars
298
3 stars
211
2 stars
83
1 star
172

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the food, many reported issues with incorrect orders, cold items, and poor food preparation.

Service Issues

Numerous reviews highlighted slow service, rude employees, and frequent order mistakes, leading to a frustrating experience for many customers.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting good experiences with specific staff members and the quality of certain menu items.

Inconsistency

The overall experience varied greatly, with some customers having excellent visits while others faced significant issues, indicating a lack of consistency in service and food quality.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and issues with food safety, including reports of raw or poorly prepared food.
  • PF
    pina fantozzi
    Nov 10, 2025
    1.0
    Absolute worse customer service. Placed an order online and when I picked up they didn't have one of the items I paid for and refused to give me a refund Instead of helping the manager said I was pissing him off, needless to say I will not return to this location
  • FF
    Foswell
    Nov 2, 2025
    1.0
    Came to get food for me and my girl and I saw a roach ON THE WALL! I decided never mind and went to another place to get food but not before one of the worker snapped back with a slick comment. Come on man.. Really place need to be shutdown or hire people who care about a customers needs
  • BS
    Bri Sup
    Nov 2, 2025
    1.0
    The overnight manager Breon makes it so easy for me to get a refund on DoorDash literally EVERY TIME I come because he ALWAYS messes up my order. I don’t know if it’s from rejection or what but please find a replacement. Thanks for the messed up food and my money back idiot 🤣
  • KG
    Kewaun G
    Oct 26, 2025
    5.0
    The food was actually really good. I personally don't dislike Rally's. I just want them to make the food correctly and they did that. I try to milkshake for the first time. That was really good. It was super thick when I first had sipped it, but you just got to let it melt down a little bit. I highly recommend the salted caramel milkshake
  • TC
    Trineka Clayton
    Oct 23, 2025
    1.0
    The ice cream machine needs to be fixed already 😫

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 1101 Frederick Blvd.?

Rally's is open every day from 10:00 AM to 4:00 AM.

What type of attire is appropriate when visiting Rally's?

The dress code at Rally's is casual, so feel free to come as you are.